Storage Architecture, Fabric Design, Sales proficiency, Technical with a focus on Customer issue resolution. Consulting, Business Continuity, Disaster Avoidance and Disaster Recovery Design.

Technical Account Products Manager/Systems Engineer – Service Implementation Manager • Successfully supported sales in a pre-sales roll, presented technical strategies to establish Anacomp’s experience and capabilities in resolving support issues for potential Customers• Developed and executed a dynamic data storage SAN lab, to solve customer network and storage solutions; such as design, support and interoperability• Developed and executed procedures for backup, installations and testing of customer network and storage solutions• Directly participated in the sales cycle by providing technical leadership, performing site surveys, customizing demos with strategic sales tactics,• Coordinated the implementation of multiple VARs , OEM’s and remote end user to successfully complete Network solution projects• Created and delegated tasks to execute the implementation of new OEM,s into the Anacomp business model• Developed a SAN design and installation training class; covering the support, troubleshooting and replacement of all the components within the SAN architecture• Provided customer service and support at the Executive level • Experienced with NT, 2000, XP, 2003 server, Data Center and Enterprise edition, Active directory, VMware and a multiple of vendor specific SAN management software’s; Fibre channel switches, Modular RAID systems and Tape libraries