More than 20 years of practical, hands-on, management experience2003 – current: COO and minority owner of NCCS, Inc., a receivables management, billing and collection services company. Responsible for technology services, vendor relations, supervision of a staff, writing/documentation of policies and procedures, etc. 1986 – 2003: Operations manager for privately owned collection services company, purchased by CSC Credit Services division Computer Sciences Corporation, division manager CSC. Vice-president merchant-owned credit services company; merged with current company. Founding board member / Treasurer, Unbroken Chain Foundation: Manager / director of benefit events including parades, private parties and associated rock and roll concerts across the U.S. Directed an overhaul of the Foundation’s accounting procedures. (phillesh.net/ubc) Event production: Plan and manage New Years Eve “midnight moment” shows for Phil Lesh and Friends and the Dead for audiences of up to 25,000. Responsible for event concept collaboration, budgets, design and implementation, press relations, artist coordination, and stage management, etc.Steering committee member / Stage manager / Interim operations manager, Craigslist Foundation: Participated in planning and managing Boot Camp events in San Francisco and New York. Established financial controls and operational policies. (craigslistfoundation.org )Board member, President-elect / (currently) Treasurer, California Employers Association: (employers.org )Founder SparkChannel: A web-based fund raising platform for nonprofit organizations (in development).Bachelor of Arts, Environmental Studies: Evergreen State College, Olympia, Wa. 1984.Construction project management: Commercial, residential new construction, remodeling and energy efficiency projects in California, Washington and Alaska. Commercial fisherman and construction worker: Kodiak, Alaska.Specialties: Operations Management, Policies and Procedures, Merging Technology with Operations.