Tom Johnson Email & Phone Number

Louisville, Kentucky, United States

Senior Software Engineering (2014 – Present)Selected Achievements:Oversaw a portfolio of software engineering responsibilities on a transaction processing SaaS product, overseeing the product lifecycle management and successful growth from $30MM in annual recurring revenue to $110MM in 5 years.Collaborated on a cross-functional team of 7 staff, helping drive a team KPI achievement of 99%, receiving formal recognition as a “Star” and consistently having 100% of peer code review suggestions accepted.Supported the rewrite of the organization’s entire eligibility software in C# and MS SQL from Universe, cutting processing time by 50%, reducing costs by $30k/yr (retiring licenses) and enabling $80MM+ in additional revenue.Deployed a series of operational and cost optimization improvements, including a new automated systems health dashboard ($40,000/yr labor savings), and a transaction back-up alert system (95% decreased support call volume).Acted as sole developer for converting transaction IDs from int to big int, assessing >500,000 lines of code and writing SQL to migrate 6.7 billion entries, completing the project 6 months ahead of schedule with <30 mins of downtime.

Louisville, Kentucky, United States

Senior Software Engineering (2014 – Present)Selected Achievements:Oversaw a portfolio of software engineering responsibilities on a transaction processing SaaS product, overseeing the product lifecycle management and successful growth from $30MM in annual recurring revenue to $110MM in 5 years.Collaborated on a cross-functional team of 7 staff, helping drive a team KPI achievement of 99%, receiving formal recognition as a “Star” and consistently having 100% of peer code review suggestions accepted.Supported the rewrite of the organization’s entire eligibility software in C# and MS SQL from Universe, cutting processing time by 50%, reducing costs by $30k/yr (retiring licenses) and enabling $80MM+ in additional revenue.Deployed a series of operational and cost optimization improvements, including a new automated systems health dashboard ($40,000/yr labor savings), and a transaction back-up alert system (95% decreased support call volume).Acted as sole developer for converting transaction IDs from int to big int, assessing >500,000 lines of code and writing SQL to migrate 6.7 billion entries, completing the project 6 months ahead of schedule with <30 mins of downtime.

Louisville, Kentucky, United States

Selected Achievements:Oversaw a portfolio of software engineering responsibilities on a transaction processing SaaS product, overseeing the product lifecycle management and successful growth from $30MM in annual recurring revenue to $110MM in 5 years.Collaborated on a cross-functional team of 7 staff, helping drive a team KPI achievement of 99%, receiving formal recognition as a “Star” and consistently having 100% of peer code review suggestions accepted.Supported the rewrite of the organization’s entire eligibility software in C# and MS SQL from Universe, cutting processing time by 50%, reducing costs by $30k/yr (retiring licenses) and enabling $80MM+ in additional revenue.Deployed a series of operational and cost optimization improvements, including a new automated systems health dashboard ($40,000/yr labor savings), and a transaction back-up alert system (95% decreased support call volume).Acted as sole developer for converting transaction IDs from int to big int, assessing >500,000 lines of code and writing SQL to migrate 6.7 billion entries, completing the project 6 months ahead of schedule with <30 mins of downtime.

Louisville, Kentucky, United States

Selected Achievements:Led a portfolio of test automation and framework development responsibilities for 14 teams working on 12 projects valued at $500MM/yr, launching an automated organizational framework which is still in use and has saved more than $450,000/yr in labor per year for the last 11 years ($4.9MM savings).Built the organization’s first automated testing systems from the ground up, eliminating the need for 7 FTE professionals while improving the quality of testing by approx. 10% and reducing processing time by 90%.Managed a team of 10 cross-functional quality assurance professionals, overseeing a team KPI achievement of >90% and a staff retention rate of 100%, leading professional development to increase staff capacity on test automation.Supported non-technical staff in the usage of technical assets, including frameworks, automated testing, and simple scripts, assisting dozens of employees in building basic capacity to improve productivity by 5-10%.

Louisville, Kentucky, United States

Selected Achievements:Led a portfolio of quality assurance and testing tools solutions for a product line responsible for serving more than 2 million clients, handling $6.5 Billion in transactions each year, assisting a team of 7 quality assurance specialists.Created a call tracking software program which was utilized as a de facto CRM, eliminating the need for paper note tracking and filing, saving $100,000/labor a year.Built internal capacity in Java by teaching staff about developing test automation and creating regression tests, the expanded staff capacity allowed for several new tool developments.Launched a test tracking software to store testing results for the quality assurance team, allowing for better cross-functional communication between developers on key bugs and issues, reducing time-to-resolution by 10% YoY.

Selected Achievements:Designed an Excel VBA application to generate test files, reducing the test time from 3 days to < 30 seconds and eliminating multiple manual processes.Acted as lead stakeholder manager with 5 external partners, ensuring 100% audit and regulatory compliance related to certification of files and file processing for client taxes.