Tom M. is a Customer Service at Nutiva at Nutiva. Colleagues describe them as "I had the opportunity to work with Tom where I learned new organizational skills and outreach strategies. We worked on various projects together and Tom was always available to trouble shoot and find resolutions to challenges for productive and successful outcomes. Tom is patient, communicates well, and has a great personality. Highly recommended!" and "Tom is a seasoned customer experience specialist with over 20 years of experience. He’s passionate about delivering exceptional service and focusing on creating the best possible experience for all customers. He has extensive experience in managing customer inquiries and a strong ability to multitask, while prioritizing tasks. In his role, he handles emails, live chat, and phone support, while creating cases and ensuring that our customer’s needs are met in a timely and satisfactory manner. He has a keen eye for noticing patterns and issues before they become trends. He works collaboratively with cross-functional teams to provide timely and effective solutions to customer issues. Tom is an expert in all things hemp and does a great job at Nutiva educating our customers. He’s incredibly passionate and genuine and it’s been great to work with him! His customer-first mentality and superior writing and editing skills make him a great asset to any company."