Tom Maxson Email & Phone Number

Seattle, Washington, United States

Care coordinator for the Health Homes program, provides case management to clients enrolled in Washington Apple Health, Medicaid and Medicare to improve health outcomes. Manages a caseload of 25 to 50 clients.

Seattle, Washington, United States

Greater Seattle Area

• Supported clients in identifying goals, creating plans to achieve client goals, connecting clients to resources they need and supporting client’s follow through. As well as documenting interactions with clients. Provided de-escalation to clients and monitored client’s adherence to program policies. • Scheduled and conducted intakes to the shelter including informing client of the Programs expectations and updating rosters and all necessary documentation. • Assisted in development of new materials for intakes and ensured HMIS data accuracy

Greater Seattle Area

• Enrolled individuals in health insurance, food benefits, transportation assistance, and other community resources• Performed in-person outreach to spread awareness about the organization and education on public benefits• Provided ongoing support to ensure clients connected to the assistance they needed• Developed novel training materials and referral materials, including participating in the organizations training overhaul project

Greater Seattle Area

Supported clients around the state of Washington through over the phone application assistance and case management. As well as in person outreach around the Puget Sound region including DSHS offices, food banks and college campuses. Helping to clients connect to the resources they need such as signing clients up for Washington Apple Health and Basic Food. As well as assisting clients find and access other community resources that they needed.

Greater Seattle Area

Helped to provide customer service, receive donations on behalf of nonprofits and pricing and merchandising.

Greater Seattle Area

Helped to merchandise and organize sales floor, provided customer service and was a cashier. Was awarded Employee of the month for June 2016