Direct strategic planning processes in multiple environments consistently realizing quantitative growth in organizational effectiveness, readiness, capacity and efficiencies.Conduct focus groups to identify organizational needs, current realities, opportunities for growth, strengths and threats in order to quickly and effectively move the staff and organization toward the vision and mission with a strategic plan.Dialogue with organizational leaders to assess their goals and vision while intently listening for underlying truths and issues requiring consultative solutions.Provide consultative process in change management, organizational development, staff and leader development, conflict management and vision/mission driven solutions.Maintain a collaborative relationship with clients through work sessions, demonstrations and presentations.Identify and build strong relationships with stakeholders and gatekeepers in order to become conversant in clients vision and operational values.Assess and ensure a strategic fit between client requirements and needs with company strategies and operations.Identify potential strategic and channel partnerships to strengthen market position or collaborative offerings.

Consulted with several department heads and their staffs identifying growth opportunities and assisted in their development.Effectively coordinated multiple personalities and disciplines delivering excellent operational performance.Led and assisted in planning overall strategies as well as weekly services in a collaborative environment.Conducted the creative elements of each service ensuring connection to the overall vision and theme.

Developed and maintained relationships with clients ensuring accurate real time intelligence.Provided competitive intelligence on clients prospects for sales and market competitors.Assisted in the development of long-term positioning including strategic plans, operations plans and marketing plans.

Determined claim liability and claim viability according to policy, procedures and company guidelines in compliance with industry standards and law.Investigated injury claims, liability issues, cause of damages and fault by working with police and fire investigators and other agencies. Researched government records and other resources to assist in building a case for findings.Interviewed clients, claimants and witnesses in case building.Estimated damages in property and liability claims and concluded the claim with final settlement.