Tom Mckenna Email & Phone Number

Greater Chicago Area

Greater Chicago Area

Greater Chicago Area

A Multi-facet organization earning $14 Billion Revenue that provides accommodations for businesses across food, facilities and uniforms.• Provide overall direction and control to a large/complex multi facility to achieve financial and operating goals. • Manage all facets of the organization including full P&L responsibility while controlling assets of $26 Million in annual revenue.• Effectively manage District’s top 100 accounts through quality control audits.• Directly responsible for Human Resources, Operating Procedures, Budgeting, Compliance and Safety.• Strategic planner with the ability to ensure effective execution of all strategies/initiatives meeting company objectives and client satisfaction.• Committed to safety excellence.• Optimize financial performance, process accuracy and logistics.• Drive operational efficiencies, labor/scheduling productivity..

Responsible for 30 Million in combined revenue within my region.

A industry leading Service Company with 1 Billion in revenue that specializes in disaster clean-up, carpet cleaning, and janitorial services through 1800+ businesses nationwide.Directly support 32 businesses over 6 state regions in the operation of their business. including rolling quarter reviews, Market Impact Groups, Human Resources, operating procedures, P&L reviews, budgeting, employee retention, franchise compliance, marketing and strategic operational reviews. Assist new franchisees on the development, marketing and operation of their business. Actively participate in preparation of yearly budget. Track and report monthly Key Performance Indicators.Development and implement a Market Expansion strategy to ensure effective market penetration and coverage. Create training opportunities for the franchisees.Complete annual Quality Assurance inspections for each franchisee.Assist franchisees with setting up a local marketing campaign in their area of coverage.Assist and hold franchises accountable in implementing a system consistent with Service Master Clean standard and operating procedures.

Greater Chicago Area

Directly responsible for service and sales within the greater Chicagoland and Wisconsin area. Responsible for Human Resources, marketing, and advertisementDeveloped all procedure and performance standardsDeveloped targeted campaigns to open new market areas while assuring superior service to existing accountsImplemented direct sales program that resulted in additional profits for branch.Restructured company service protocol to increase productivity.Responsible for P&L, budgeting, and planning.Implemented new technician criteria.

Field Of Study, Clinical Psychology

Bachelor Of Science (B.S.), Psychology/Business

Bachelor'S Degree, Psychology