Tom O'Brian Email & Phone Number

Sydney, New South Wales, Australia

Avetta provides a cloud-based supply chain risk management and commercial marketplace platform. Our global solution is uniquely designed to connect the world’s leading organizations with qualified suppliers, driving sustainable growth. We build trustworthy bonds through responsive technology and human insight. Our process is collaborative. Our global reach is complemented by our local expertise. Hundreds of global organizations depend on Avetta to align their supply chains to sustainable business practices, worldwide.

Sydney, Australia

*Internally promoted as a result of achieving an average of 120+% for KPIs over a 6 month period. * Generating $1.5 MILLION of new business over a 10 month period in 2018.* Sustained a performance averaging over 120% for a 3 year period, to date! * January 2018: banking $260,000 in 1 month of trading. Achieved highest sales conversion rate in the company performance at 36%, 1st out of 90 consultants.* $1.6 MILLION through the calendar year of 2020.* $1.2 MILLION through the calendar year of 2021 as of November, (Whilst WFH with our second baby boy being born in April)!#1 Sales Person in Sep 2017 = $190,000 #1 Sales Person in Dec 2017 = $175,000 #1 for Sales Conversion during the year of 2018-2019; (70+ consultants at Open Colleges)#1 Sales person in June 2019 converting at 35% and achieving 163% of target.#1 for Sales conversion in August 2019, achieving 144% of monthly target. #1 Sales person in October 2019.$133,000 in contract revenue, and $44K cash upfront in payments.January 2020 = $265,000 of new business in a 21 day trading month.Averaging above 122% of my 6-monthly KPIs during 2021. Generating $1.1 MILLION in new business annually to date (Nov 2021).Key Responsibilities:- Provide expert sales consultations for online training packages: Business, Leadership, ProjectManagement, Licensing, Marketing, Human Resources, Design & Entrepreneurship.- Undergo thorough discovery of client needs, presenting solutions via online learning systems.- *Internal Promotion* as a result of achieving an average over 120% for KPIs*- Exceed monthly, and 6 month KPIs.- Assist senior management with driving performance on a daily basis.- Strategize with marketing and management for new projects to increase revenue.- Sales coaching for new and existing staff to increase performance and help them achieve KPIs. - Interviewing of potential employees.

Sydney, Australia

Senior Sales Consult within a team of 15, to assist management, 2IC (second in charge).Key responsibilities:- Meeting and exceeding KPIs.- Sales training / coaching for new and existing staff to increase performance and help them achieve KPIs.- Assisting the Team Leader with driving performance on a daily basis.- Provide support and leadership to junior staff members within the division.- Interviewing of potential employees.- Meet / strategise with senior management.- Utlise and operate advanced access on Salesforce.- Lead by example, continue to perform at Elite level whilst helping others to achieve their full potential.Key Achievements to date:Oct '16 = $116,000 banked (125% of target) Nov '16 = $166,000 banked (147% of target) Dec '16 = $100,000 banked (130% of target) Jan '17 = $206,000 banked revenue (135%)Feb '17 = $166,000 banked revenue (141%)Mar '17 = $180,000 banked revenue (154%) Special mention from CEO to the business for banking over $200,000 in one month. The top performer (of 48 staff) in the Faculty of Health, Education and Community Services for four consecutive months.Sponsored by Open Colleges for additional online studying: Diploma of Social Media Marketing.Collaborating with CEO / GM / MD to create new commission plans for 120+ staff launched Feb 2017.

Sydney, Australia

The Course & Careers Advisor's (CCA) role is to ensure that prospective students enquiring are appropriately matched to relevant courses through a compliant sales process. This requires precise positioning and high levels of emotional IQ in every conversation over the phone. With overseeing 50+ courses in Health, Education and Community Services; industry and product knowledge is critical.Key responsibilities: - Enrol new web enquiries into courses in the faculty of; Education, Health and Community Services.- Hit monthly KPIs.- Professional and compliant sales processes via outbound calls and pipeline management (outbound / inbound calls, email, SMS).- Manage / convert a pipeline of new enquiries.- Help students reach their career / study end goal by enrolling them into the correct programs.- Operate Salesforce and Microsoft Outlook.Key Achievements:- Generating over $1.2 MILLION in my first year in the business.- Awarded top sales consultant during the month of May 2016 banking $175,000.- Awarded by Open Colleges the status of 'Elite' performer; exceeding 100% of monthly targets since joining the business during recording breaking months for Open Colleges. Becoming the highest converting sales person in the Health, Education and Community Services.- Through outstanding performance at Open Colleges I have achieved a sponsorship 457 visa, which has the potential of a four year tenure as a 'skilled worker' utilising my degree to stay in Australia. Proudly being the first Sales Consultant in the company to achieve this.- During my first year I have been responsible for new staff training, helping to coach them with sales techniques, and structuring their consultations. I have also been involved with stand up presentations to new staff to welcome them to the business, as a mentor and helping them find their feet in the company.

Sydney, Australia

Delivering extremely high levels of customer service with inbound and outbound telemarketing calls. Proving successful in sales and marketing with a variety of promotional offers to warm and cold leads. Consistently providing a professional service over the phone and email to new and existing customers. I demonstrated a determined attitude throughout, helping me hit target.

Guildford, United Kingdom

Managing multiple sites and staff on a national level, since the business started, witnessing successful growth over a five year period. During this time working to budgets and successfully implementing a price increase resulting in an increase 13.3% immediate profit. This was achieved by consistently delivering good service, close management and forming strong relationships with customers.The youngest site manager in the company, with the highest customer attendance average of 95 - 100% since January 2011 – to date. This was achieved by developing strong relations, being well organised and constantly striving for success. Awarded for delivering the sustained highest participation levels in our national business across 16 sites over a two year period at our General Managers Conference.£100,000 revenue in my first year as a manager, from the site opening. Now four years on I have managed up to 10 different sites. I am currently responsible for the largest in its kind within the industry in the UK. 100% retention of customers contracted to the leagues, whilst growing the business in new markets.Regularly attaining bonuses, working to budgets and with a focus on a high yield percentage.The implementation and management of new business ideas worth £1200 per day, operated on four different venues. Being responsible for leading and reporting the company’s Social Media project on a national level across all sites. Providing best practices to expand ‘reach’ and generate engagement on our site pages.New site development; forecasting budgets, implementing sales and marketing plans, the recruitment and training of new staff, ensuring a high standard of performance during operation.Eradicating local competition, through creating a better product.

Cottesmore Golf And Country Club, Crawley

During my four year sandwich course at university it required me working for one year in the leisure and sport industry.I was the first under graduate to complete a work placement at Crown Golf, Europe’s largest golf operator. It required working 40 hours a week, 20 of which were voluntary this provided me with maximum exposure from entry level through to divisional management over a 48 week program.Key Achievements:• Being a supervisor and key member of the most profitable Food and Beverage department of the 33 club Crown Golf estate, during the Christmas 2007.• Demonstrating high levels of enthusiasm and flexibility to pass assignments set by five various department managers throughout my time on this program. • Reducing the company’s payroll - sales with an 8% decrease from the previous year. • Received exceptional feedback from customers, resulting in membership retention.Key Responsibilities:• Supervising Christmas functions and the running of events. • To produce superior customer service and adhere to instructions from management.• Training new employees and leading by example in the work place.• B2B function sales to drive additional clubhouse revenue. • Selling golf and gym memberships.• Being reliable, trustworthy and taking ownership of my site.

Cheltenham

The role included building a rapport with customers and operating well in a team. I was able to deliver excellent customer service in a hectic working environment. I was responsible for setting up and closing down the facility in preparation for large events, providing me with practical experience in events management.

Bachelor Of Arts (B.A.), Leisure And Sports Management With Events Management, 2:1

BA (Hons) Leisure and Sports Management with Events Management A sandwich course with a third year work placement at Crown Golf (see.

Education record

Diploma Of Social Media Marketing, Marketing

- Fundamentals of marketing - Engaging and effective marketing content - Developing a social media network strategy featuring both organic.