Team leader for the Europe, Middle East and Africa Regional Team

-Management of over 150 ongoing tasks across a team of 11 individuals.-Delivered solutions to over 200 complex technical issues across all Civil Large Engine products.-Responsible for customer satisfaction of 180 customers across 75 countries.-Completed root cause investigations including in-flight shutdowns and aborted take-offs.-Ensures a fleet of over 1200 engines continues to fly safely and to certification requirements.-Team focal for Trent XWB Rolls-Royce’s flagship product and helped maintain 99.9% dispatch reliability.-Responsible for minimising operational disruption to all customers in region.

-Received an overall grade of “High” across four attachments focusing on the Define, Make and Verify disciplines of a jet engine's lifecycle.-Delivered a tool to aid designers in reducing noise in compressors.-Designed and implemented a new process and tooling which reduced the time taken to complete a process from 24 hours to 2 saving £30K a year.-Became the subject matter expert on data gathering and analysis for the a new engine product within an experienced team.-Delivered a tool to help monitor the validation of tooling.-Worked with mechanics to validate LP turbine strip and build process.

-Technical lead on a IT based system using self taught C++ coding.-Completed a full verification program on a new measurement technique requiring the operation of a test rig.-Development Engineer on the Trent 1000 -TEN.-Completed root cause investigation into technical issue on development engines.