Ownership of end to end delivery for UPS's online claims and damaged packages solutions.Project management and delivery.Drive QA and maintenance operations.Run a 24x7 global support modelInitiate resourcing, resource performance evaluations, onboarding and upskilling and ensure efficient turnaround.

Manage multiple teams of approximately 30 associates across multiple locations, who work on 9 different applications and 7 different projects. Transition Owner working on delivery front for UPSTransition planning. Milestone tracking. Work closely with business and incumbent vendor. Manage a complete end to end support solution that provides 24x7 coverage.

Alteryx Developer working for Johnson & Johnson.

Alteryx workflow design, development and deployment.Alteryx gallery administration.Lead a team of analysts that help one of the global leaders in FMCG segment make insight driven decisions for Financial Planning and Analysis using Alteryx.Assist the FP&A team to navigate through data, platform and functionality based discrepancies in a timely manner and ensure smooth turnaround overall.Bring in parallel revenue streams by working on enhancement proposals and new customer bids

I worked as a Technical Consultant for Core Banking solutions across North American Community Markets, where I lead a team of developers for Alteryx driven data conversion projects which made data conversion processes 40% faster. The switch to Alteryx provided an opportunity to familiarize with Agile processes and introduce Scrum principles to new projects using Azure DevOps. We also brought in Git based version controlling for source code. In addition to this, I also work… Show more I worked as a Technical Consultant for Core Banking solutions across North American Community Markets, where I lead a team of developers for Alteryx driven data conversion projects which made data conversion processes 40% faster. The switch to Alteryx provided an opportunity to familiarize with Agile processes and introduce Scrum principles to new projects using Azure DevOps. We also brought in Git based version controlling for source code. In addition to this, I also work with Accenture as a SPOC and SME for outsourced conversions.Prior to this, I worked on data conversions using C# and SQL Server and helped to implement Finastra’s core solutions for customers across NORAM. I also gained extensive experience in Unidata and PICK Basic programming used for legacy Credit Union core solutions. Show less

At Zafin, I worked as a Tier 2 Support Engineer for Zafin’s pricing and billing solutions across Europe, providing 24x7 on-call assistance to customer like Zurich Cantonal Bank, Switzerland and CSOB, Czech Republic. I also took on additional interim responsibilities as a QA engineer on multiple projects for new and existing customers. Most notable projects are:• QA for miRevenue enhancements for Zurich Cantonal Bank, Switzerland.• QA for miCatalog product for HSBC, UK.

I started my career in Oracle as a Flexcube Kernel Developer, working on Interest and Charges module for the 12.0.2 version. Post this, I handled additional enhancement works in existing 11.4 version for Latin American customers based on new requirements in Term Deposits. I also performed automation testing using OATS framework.