Tom Pengilley Email & Phone Number

London, United Kingdom

Quadmark write and deliver training for a wide range of high technology companies around the world including Google, Samsung, Huawei, Tata and Facebook.As a Google Lead Trainer I conceptualise and write training materials used across EMEA plus train a wide range of training and sales teams. We work closely with development, sales and marketing departments to drive knowledge and sales of Google apps, services and hardware. I really enjoy fine tuning ideas, working with a team to build those ideas into training plans and helping others deliver the best training and sales experience possible.Some of the cooler aspects of my role include:Seeing projects germinate from a concept through creation, execution and final review.Finding new ways to engage trainee's and novel ways to train on new technology.Creating a narrative around the whole brand plus individual products and services.Training a wide range of sales and technical teams across EMEA, both virtually and in person.

Nation Wide

Ignite provide a wide range of training and field marketing solutions to technology companies such as HTC and Sky. I've worked closely with the data analysis and reporting departments, organised and supported many training events, as well as manage the south training team. A great aspect of my role has been to help script and then present Now TV help and support videos.My responsibilities have included:Liaising between Now TV head office and Dixons Carphone’s senior managementPlanning and managing training eventsCreating bespoke training plans for sales and customer service staff Managing budgets for training and elements of retail executionConducting training and presenting to a wide range of technology staff and managementInducting new members of the team and giving them the tools to succeed in their new roleDriving positivity and innovation within the team to bring the brand to lifePitch and script writingPresenting to cameraSupporting the team through continuous training, development and reviews

South East

Managing the south of England training team for three yearsTraining, monitoring and assessing staffChecking team resource forms, expenses, reports and all other paperworkScheduling and running appraisalsOrganising and managing team meetings, events and presentationsCreating training materialProducing reports and feeding back relevant informationSome aspects of the role that I was privileged to be a part of were:Training sales, customer service and tech support staff on a regular basisBeing the face of HTC training at product launchesBeing the face of HTC training for online training modulesBecoming an augmented reality training avatar