Tom Rea Email & Phone Number

Melbourne, Australia

Tom's recent client projects at IPP Consulting include:AustralianSuper - Cloud Network Project ManagerWorking under AustralianSuper's Cloud Transition Program, Tom lead the network stream which migrated traditional on-prem global network infrastructure to a cloud hosted SDWAN, and transitioned from a traditional Global MPLS to Microsoft Azure cloud networking backbone. Tom then went on to lead the Data Centre decommissioning and final exit from all AustralianSuper's data centres… Show more Tom's recent client projects at IPP Consulting include:AustralianSuper - Cloud Network Project ManagerWorking under AustralianSuper's Cloud Transition Program, Tom lead the network stream which migrated traditional on-prem global network infrastructure to a cloud hosted SDWAN, and transitioned from a traditional Global MPLS to Microsoft Azure cloud networking backbone. Tom then went on to lead the Data Centre decommissioning and final exit from all AustralianSuper's data centres globally.Deloitte — Technology Program ManagerTechnology Program Manager for the Deloitte Melbourne Head Office fit out and relocation to 477 Collins Street, Olderfleet building.AustralianSuper – AV Consultant & Technology Program ManagerAV Consultant & Technology Program Manager across all AustralianSuper’s portfolio of commercial office fit outs (both nationally and internationally) from 2016 to the current date including the most recent head office at Wesley Place.Partnered Health – ERP Consolidation Project ManagerReporting into the CFO, Project Manager for Partnered Health’s initiative to consolidate multiple finance systems to Microsoft Dynamics. Managed Partnered Health’s implementation partner, various third party integration development, and drove business change to adopt best practice finance processes.NAB – Technology Project ManagerTechnology Project Manager for NAB’s Brisbane head office fit out and relocation in 2017.7-Eleven & Starbucks – AV & Technology ConsultantAV & Technology Consultant for 7-Eleven & Starbucks flagship head office fit out at 658 Church Street, including IT & Security project management.Coles – Workplace Technology StrategyProvided Technology Consultancy services to develop the Coles Workplace Technology Strategy for the head office refurbishment project. Show less

Melbourne

Arkadin Collaboration Services (Melbourne)Position: Operations Manager (APAC)August 2012 – CurrentResponsibilities:• Manage local IT and Operations team (2 direct reports)• Manage a virtual team of 8 L2 support engineers across 6 countries in APAC• Project management of large network and telco projects both within Australia and NZ and throughout Asia Pacific region• Ensure continuous operation of service infrastructure based on ITIL framework• Budget… Show more Arkadin Collaboration Services (Melbourne)Position: Operations Manager (APAC)August 2012 – CurrentResponsibilities:• Manage local IT and Operations team (2 direct reports)• Manage a virtual team of 8 L2 support engineers across 6 countries in APAC• Project management of large network and telco projects both within Australia and NZ and throughout Asia Pacific region• Ensure continuous operation of service infrastructure based on ITIL framework• Budget management, forecasting, and telco cost management• Management reporting and escalation management interfacing with senior management team.• Supplier and contract management Show less

Paris Area, France

Responsibilities:• Team Leader for global functional support team• Direct manager of technical support team based in Paris (3 people)• Technical lead, project lead, and platform owner of Global VoIP conferencing system• Global capacity management and planning• Release management and co-ordinating global deployments for new products, and new bridges. • SME for Global VoIP conferencing offer (Cloud Collaboration Platform) – bridges in US, UK, France, Hong Kong, Japan… Show more Responsibilities:• Team Leader for global functional support team• Direct manager of technical support team based in Paris (3 people)• Technical lead, project lead, and platform owner of Global VoIP conferencing system• Global capacity management and planning• Release management and co-ordinating global deployments for new products, and new bridges. • SME for Global VoIP conferencing offer (Cloud Collaboration Platform) – bridges in US, UK, France, Hong Kong, Japan, Brasil, Germany Show less

London

Responsibilities:• Responsible for day to day operation and maintenance of UK bridges/network and IT infrastructure (Cisco, Avaya, Nortel, MS)• Project management to upgrade conference bridge infrastructure as per customer and internal business requirements• Assist with L2 support activities• Provide support, technical documentation, & training to junior members of the technical team• Assisting sales with technical RFP responses and bids

Responsibilities:• Project management (incl. RFP tender) for IT & Telco implementations including controlling budgets• Provide 24/7 on-call support for critical airport IT&T services.• Manage suppliers for the airports diverse IT&T infrastructure.• Provide 2nd line support for all airport IT & T systems• Prepared and maintained all IT technical documentationSkills gained:• Cisco Network maintenance and design (gained certification)• Checkpoint firewall… Show more Responsibilities:• Project management (incl. RFP tender) for IT & Telco implementations including controlling budgets• Provide 24/7 on-call support for critical airport IT&T services.• Manage suppliers for the airports diverse IT&T infrastructure.• Provide 2nd line support for all airport IT & T systems• Prepared and maintained all IT technical documentationSkills gained:• Cisco Network maintenance and design (gained certification)• Checkpoint firewall maintenance and changes• Ericsson MX-ONE VoIP PABX& unified messaging install• MS Server 2003, MS Exchange 2003/2007, and WinXP support• Fibre Optics and CAT5e infrastructure design and maintenance Show less

Graduate position then moved onto Applications Consultant, design and build of contact centre systems nationwide.Responsibilities:• Eliciting customer requirements and business needs, providing consultancy and advice• Sales, scoping, design, implementation, and project management of contact centre related projects.• Research & Development of emerging technologies• Assisting with RFP responses in a large team of sales and technical

Batchelor Of Science & Batchelor Of Commerce & Administration, Computer Science & Information Systems

I completed a double degree Batchelor of Science majoring in Computer Science, and Batchelor of Commerce majoring in Information Systems

American High School Diploma