Tom Reader Email & Phone Number

I am a psychologist, and expert on organisational culture.At LSE, I direct the MSc in Organisational and Social Psychology, and lead the Culture and Risk Research Unit: please see https://www.crru.co.ukMy research investigates how organisations and teams build *resilient cultures* in which people and institutions are good at managing risk, learning from feedback, and innovating when the unexpected happens. Focussing on high-risk industries such as finance, healthcare, energy, and aviation, my work harnesses psychological science and AI to generate practical insights and tools for understanding, assessing, and improving organisational culture. I have an academic background in Human Factors psychology, specialising in how the design of social and cognitive systems in organisations can cause or prevent errors and catastrophic accidents in safety-critical industries. My work has been published in leading scientific journals (please see my Google Scholar page), and I have provided advisory and consulting services to organisations around the world.

Listed skills include Research, Human Factors, Lecturing, Organizational Psychology, and 7 others.