As Design Principal for IBM Data, AI, Automation, and Digital Labor I work at the very forefront of design for artificial intelligence and machine learning. I pursue product design and human experience related to foundation models, large language models, productivity, conversational design, and the future of work. Design Principal is the highest level of non-executive design role at IBM focused on thought leadership, strategy, and portfolio-level execution. It combines business strategy… Show more As Design Principal for IBM Data, AI, Automation, and Digital Labor I work at the very forefront of design for artificial intelligence and machine learning. I pursue product design and human experience related to foundation models, large language models, productivity, conversational design, and the future of work. Design Principal is the highest level of non-executive design role at IBM focused on thought leadership, strategy, and portfolio-level execution. It combines business strategy, technical viability, policy and ethics, as well as a deep focus on the craft of UX design. In addition, I have a particular focus on user adoption and growth. I provide subject matter expertise in strategies to ensure users extract maximum value from the product features and capabilities IBM product teams release. Show less

As UX Architect I peer with the Design Director and together we run a team of 18 designers across 12 cross-functional product squads. My responsibilities include design strategy, design review, upskilling designers, and mission planning. I work directly on designs, collaborating with product managers to define new product features, create prototypes in paper, Sketch, or Figma, and validate priorities and user flows with customers. I also support marketing in communicating product value and work… Show more As UX Architect I peer with the Design Director and together we run a team of 18 designers across 12 cross-functional product squads. My responsibilities include design strategy, design review, upskilling designers, and mission planning. I work directly on designs, collaborating with product managers to define new product features, create prototypes in paper, Sketch, or Figma, and validate priorities and user flows with customers. I also support marketing in communicating product value and work with our user research team to plan and prioritise generative, qualitative, and quantitative research activities. Show less

The IBM Watson team focuses on artificial intelligence, machine learning and cognitive services. I worked on projects related to retail, healthcare, business analytics, and legal compliance, applying AI capabilities to test potential new products.I developed deep domain knowledge in AI and AI related design, for example, best practices for designing and building conversational and hybrid interfaces such as Google Assistant. I designed tools for business users to train AI models to… Show more The IBM Watson team focuses on artificial intelligence, machine learning and cognitive services. I worked on projects related to retail, healthcare, business analytics, and legal compliance, applying AI capabilities to test potential new products.I developed deep domain knowledge in AI and AI related design, for example, best practices for designing and building conversational and hybrid interfaces such as Google Assistant. I designed tools for business users to train AI models to understand unstructured data, such as documents or images. I worked extensively on design systems where I produced components, and created design guidelines for designers and developers. Show less

I led a team of four designers in bringing a brand new product to market. We conducted market research, identified target users, and validated product/market fit. As the project scaled up, I grew the team to 12 designers, responsible for all elements of design from product layout, navigation, user journeys, interaction patterns, and visual design. App Connect released successfully in March 2016.

User Experience Designer on IBM DataPowerDataPower mixes hardware with a web UI resulting in a diverse blend of physical and software tasks and personas. My role interacts closely with senior architects and product management to blend market requirements, modern design and technical feasibility. I output task models, alignment diagrams, high fidelity compositions, user research and visual components. Through conferences and contextual interviews I work closely with customers… Show more User Experience Designer on IBM DataPowerDataPower mixes hardware with a web UI resulting in a diverse blend of physical and software tasks and personas. My role interacts closely with senior architects and product management to blend market requirements, modern design and technical feasibility. I output task models, alignment diagrams, high fidelity compositions, user research and visual components. Through conferences and contextual interviews I work closely with customers externally whilst internally I facilitate a design culture among the design, development and product management teams. Show less

Freelance, Volunteer and Open source development in the Video Game space. UI Developer, Usability Engineer and Community management for a web based game company headquartered in Cambridge, UK.