Configure complex Workday business processes, with a current focus on HCM, Talent, and Performance.Perform Workday administrative functions, including tenant configuration, data loads, integrations, and reporting.Review business process workflows to ensure full utilization of available features.Identify new Workday features that can improve organizational efficiency.Provide pre- and post-launch support, including issue resolution, testing, training, and change management, to optimize Workday processes.Use EIBs for mass data loads and test integration inputs and outputs.Create and use reports to effectively audit configuration changes.Document technology specifications for current and future configurations.Maintain accurate change management documentation to meet internal and external audit and compliance requirements.Understand Workday implementation methodology and serve as a domain expert for feature releases and issue resolution.Define scope, prioritize, and implement system changes.Maintain knowledge of HR best practices across multiple functions to foster collaboration.Support and engage business partners to enhance their understanding of Workday.

Facilitate cross-functional collaboration as a subject matter expert, aligning Workday technology with strategic organizational goals.Utilize Workday expertise to execute the company's digital HR and data-driven strategy, enhancing the user experience and driving employee engagement, retention, and overall HR performance.Craft unambiguous business and technical requirements, minimizing configuration timelines, enabling projects to retain scope and deliver on time.Conduct user acceptance testing (UAT), creating and implementing detailed test plans to guarantee accuracy of deployed solutions.Assess risks and downstream impacts associated with proposed changes, mitigating potential issues prior to implementation.Leverage HCM & Talent functionalities, identifying and recommending enhancements aligned with evolving strategic needs of the organization.Prioritize and implement change requests based on stakeholder needs, compliance and regulatory adherence, resource bandwidth, upcoming Workday releases, and internal roadmap objectives.

Drafted comprehensive business and technical requirements to promote organizational efficiency, skillfully translating business needs into unambiguous technical specifications for Workday configurations.Executed change management strategies, ensuring readiness and effective adoption of new changes amongst functional HR teams, business units, and diverse system users.Reported to VP of Human Resources, gaining invaluable insights into HR operational perspectives and best practices. Transferred this knowledge into actionable system improvements, skillfully serving as a respecteddepartmental voice in advocating for HR priorities for Workday initiatives.Utilized back-end Workday knowledge to provide technical insights into HCM tools and processes, collaborating with HR functional teams to enhancestrategic decision-making.Led the charge from paper to pixels, transitioning GEICO's paper-centric Performance Appraisal and Corrective Action processes to electronic workflows in Workday, enabling streamlined employee performance management while adhering to corporate compliance rules.Excelled in project planning and execution: facilitating meetings, maintaining timelines, promoting dialog, encouraging team members to think creatively, and building stakeholder consensus for proposed initiatives.Authored departmental communications, presentations and training materials outlining process changes and promoting organizational benefits.

Transitioned from IT Training & Development to cultivate Workday training and communication strategies, securing effective company-wide implementation,adoption, and utilization of Workday.Developed and delivered comprehensive instructor-led Workday training to management teams, supporting implementation and onboarding efforts.Participated in pre-implementation business process design sessions,conducted system analysis and functional testing on proposed configurations.Defined system goals, devised flow charts and authored job aids to communicate logical operational steps within proposed business processes.

Delivered engaging, clear, and effective instructor-led training, ensuring complex technical concepts were easily understood by diverse audiences.Course development efforts included: Developing User Requirements,Introduction to IT, HTML & Web Design Concepts, JIRA, ITIL, and Taleo.Utilized advanced presentation skills, refining my ability to communicate technical information in a narrative format that both engages and educates.