Collaborate with National and Regional Leadership to provide the best customer experience possible for our National Account Customers. Interact daily with the Regional teams, local teams, and our customer base. Ensure work order management is consistent for all customers to ensure they receive the best care possible, and provide a consistent customer experience.

Working with Clients to ensure the safety and reliability of elevator and escalator equipment. Performing maintenance audits, modernization reviews, and new installation design are some of the areas of focus practiced in the Greater Atlanta Area. My expanded areas include Alabama, North Florida, North Carolina, and South Carolina, and Tennessee. Lerch Bates Services• New Construction:– Conceptual/schematic vertical transportation analysis.– Design development CAD drawings.– Opinion of probable costs and timetables.– Construction documents and maintenance contract.– Bidding assistance.– Construction administration.• Modernization:– Survey of existing equipment.– Opinion of probable costs and timetables.– Construction documents and maintenance contract.– Bidding assistance.– Construction administration.• Maintenance Audit:– Survey of equipment to determine if the level of maintenance is in compliance with provisions of the existing maintenance contract.– Reporting mechanism designed to monitor and validate the completion of maintenance deficiencies.• Maintenance Contract:– Preparation of a “client-oriented”, performance based, document.– Bidding assistance for individual property or national contract.– Contract negotiation assistance.• Acquisition/Due Diligence: – Survey of equipment to determine condition, quality of maintenance and remaining life expectancy. – Reporting mechanism with opinion of probable costs to rectify deficiencies.– Supplemental photographs.

Management of Service and Repair Operations covering the Pensacola and Tallahassee locations. Currently manage a team of 17 service mechanics, 2 foreman, and 2 repair teams. With the current economy, more people are repairing elevators and doing what they can to keep what they have running versus upgrading. Thyssenkrupp does the best job in our field of doing exactly that.

Maintenance and Repairs of Elevator Systems

Maintenance and Repair of Elevator Systems