Tom Small Email & Phone Number

· Responsible for testing Q2’s Helix platform public facing APIs.· Used Agile to manage workload, plan sprints, track stories/bugs and deploy monthly production releases.· Designed, coded, and executed automated test cases using Katalon. Tracked test results using Katalon TestOps. Brought automation up from 0 to 90% test coverage in a CI/CD environment. Deployed Postman, CURL and Swagger as needed for manual testing and trouble shooting. Used ssms to access database to verify backend operations and debug. · Worked closely with cross-functional teams such as developers, program owners, documentation, architects, support, infrastructure and DBAs to ensure quality and reliability of product. · Served as point of contact for major incident issues and as level 2 for customer support issues.

· Conducted manual and automated test development and execution for Cisco IPS and ASA running on hardware. Used PyATS for automation. Successfully released multiple new, updated, and patched versions on a wide range of platforms.· Automated test cases using in house test harness utilizing Python and Behave. Write, update, debug Python/Behave steps for REST API testing.· Wrote, executed, and tracked Test plans.· Worked on several projects that were developed, tested, and deployed in Cisco Identity Services within AWS.· Used Terraform to auto deploy AWS stacks consisting of 10-20 instances. Used several AWS services (example: EC2 ASG NLB ALB S3 AMI Cloudwatch Cloudformation etc.). · Deployed, tested, qualified and supported virtualized Cisco ASAv, NGFWv/FMCv/FDMv products in AWS. Implemented automated, functional, load, stress and performance tests in AWS using third party software such as TerraVM, Robot Framework and Jmeter.

· Promoted to QA Software Engineer Manager in 2000. · Directed a 10-15 member team testing all DAZEL product’s major releases and service packs. · Managed $250,000 budget and a test lab. · Collaborated with Customers, Professional Services, Marketing, Documentation, Program Management, etc. · Successfully delivered products to customers that made their lives better and easier.

· Conducted regression and PTF (bugs) testing on AIX Operating Systems. · Personally managed 30 AIX test servers, test networks (Ethernet and Token Ring) and control servers. Automated testing using an in-house test harness written in PERL. · Coded new test cases, updated existing ones and modified test harness as needed. · Reported test results, defects found. · Worked with Development to recreate reported bugs. Signed off on releasing new and patched versions of AIX.