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Tom Smit is listed as Driving transformational change and delivering innovative solutions that enhance customer experiences and operational excellence. at The Adecco Group, a company with 22769 employees, based in Best, North Brabant, Netherlands. AeroLeads shows a matched LinkedIn profile for Tom Smit.
Tom Smit previously worked as Process Excellence Lead at The Adecco Group and Subject Matter Expert After Sales - Global Middle Office at The Adecco Group. Tom Smit holds Bachelor, Hotel Administration from Hotelschool Den Haag (Met Vestiging In Amsterdam).
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I have over 15 years of experience driving transformational initiatives and leading commercial operations across various sectors. Currently, as a Process Excellence Lead in the Global Delivery team for The Adecco Group, I design and implement advanced customer experience operating models, collaborating closely with key stakeholders to develop solutions and execute customer-centric business delivery strategies.In my previous role as a Transformation Officer at Adecco Group Nederland, I managed multiple projects aimed at improving performance and enhancing customer and colleague experiences. This included the successful implementation of Salesforce Service Cloud and the integration of digital tools like chatbots.Earlier in my career, I held commercial leadership roles at Tempo-Team and JMW, where I oversaw account and sales management, developed innovative HR services, and delivered high-quality staffing solutions to the hospitality sector.My expertise includes process design, stakeholder management, performance management, and a strong focus on value realization and governance in project and program management.
Listed skills include Management, Operations Management, Coaching, Food And Beverage, and 14 others.
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A career timeline built from the work history available for this profile.
As a Process Excellence Lead, I drive initiatives to optimize operational and financial performance, improve client satisfaction, and streamline business delivery. By implementing innovative solutions and defining strategic operating models, I ensure consistent, high-quality outcomes for global clients, leveraging collaboration across diverse teams and.
Nederland
Responsible for designing and implementing transformational call center and customer experience technologies. Concretely; designing the new customer centric model, integral process creation collaborating with key stakeholders and develop IT solutions. Drive and support global roll-out for the Middle Office building block Aftersales to deliver the.
Zaltbommel
As transformation officer I work on several initiatives as project and change manager aiming on performance growth, better customer (client & candidate) and colleague experience. Examples are the development and implementation of Salesforce Service Cloud, digital tools (chatbots) and new business processes. My responsibility is to support teams to.
National
Commercial lead for the single brands JMW, SPARQ and Mailprofs of Tempo-Team Group, part of Randstad Nederland. These three specialty brands deliver excellent HR services for clients in the hospitality and facility market. Core responsibilities; product, concept, sales and proposition management, managing the account and sales teams, member of management.
JMW Horeca brings u unique staffing concept into the Dutch hospitality market. Our quality concept consists of extended training of our temps, centralized planning, fully equipped employees and 24/7 accessibility. With more than a decade experience in this market we have extended knowledge of the wishes, needs and necessities of our customers. Every day we.
Other employees you can reach at adeccogroup.com. View company contacts for 22769 employees →
Ivo Micale
Colleague at The Adecco GroupFlorence, Tuscany, Italy, Italy
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MJ
Mike Johnson
Colleague at The Adecco GroupGreater Bordeaux Metropolitan Area, France
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EC
Enrica Cassotti
Colleague at The Adecco GroupBergamo, Lombardy, Italy, Italy
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AA
Amandine Andrieux
Colleague at The Adecco GroupGreater Lyon Area, France
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BH
Bridget Holmquist
Colleague at The Adecco GroupBoise, Idaho, United States, United States
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AE
Angela Engleman
Colleague at The Adecco GroupAlbuquerque, New Mexico, United States, United States
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JB
Julia Brown
Colleague at The Adecco GroupSt Louis, Missouri, United States, United States
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PV
Paulo Vinícius Caresato
Colleague at The Adecco GroupJaraguá, Goiás, Brazil, Brazil
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PS
Penny Shipley
Colleague at The Adecco GroupTamworth, England, United Kingdom, United Kingdom
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MD
Michelle Dumbrique
Colleague at The Adecco GroupGardena, California, United States, United States
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Quick answers generated from the profile data available on this page.
Tom Smit works for The Adecco Group.
Tom Smit is listed as Driving transformational change and delivering innovative solutions that enhance customer experiences and operational excellence. at The Adecco Group.
Tom Smit is based in Best, North Brabant, Netherlands while working with The Adecco Group.
Tom Smit has worked for The Adecco Group, Adecco Group Nederland, Tempo-Team, Jmw, and Pathe Nederland.
Tom Smit's colleagues at The Adecco Group include Ivo Micale, Mike Johnson, Enrica Cassotti, Amandine Andrieux, and Bridget Holmquist.
You can use AeroLeads to view verified contact signals for Tom Smit at The Adecco Group, including work email, phone, and LinkedIn data when available.
Tom Smit holds Bachelor, Hotel Administration from Hotelschool Den Haag (Met Vestiging In Amsterdam).
Tom Smit is listed with skills including Management, Operations Management, Coaching, Food And Beverage, Social Media, Hospitality, Event Management, and Catering.
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