Tom Smith

Tom Smith Email and Phone Number

Technical Director – Streaming and Media Systems @ Freelance
Calgary, AB, CA
Tom Smith's Location
Calgary, Alberta, Canada, Canada
About Tom Smith

I’m a creative professional with a passion for storytelling, stand-up comedy, tabletop games, and creative writing. I believe that creativity and humour are powerful tools for solving problems and connecting with others. Whether I’m performing in front of an audience, crafting a compelling narrative, or brainstorming new ideas, I thrive on bringing fresh perspectives to the table and building meaningful connections.As someone deeply immersed in media, live events, and technical support, I’m passionate about creating impactful experiences that leave lasting impressions. My journey spans a variety of fields, from coordinating live events to producing creative content and engaging audiences in dynamic ways. One of my proudest achievements is participating in 48-hour film challenges, where I’ve honed my ability to deliver innovative, high-quality work under tight deadlines. Every role I’ve taken on has allowed me to blend my technical expertise with my love for creative problem-solving, and I look forward to tackling new challenges every day.

Tom Smith's Current Company Details
Freelance

Freelance

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Technical Director – Streaming and Media Systems
Calgary, AB, CA
Tom Smith Work Experience Details
  • Freelance
    Technical Director – Streaming And Media Systems
    Freelance
    Calgary, Ab, Ca
  • The 404S Improv Troupe
    Assistant Director & Performer
    The 404S Improv Troupe Aug 2013 - Present
    Lead performer and assistant director, managing performances, client workshops, and team coordination for an improv comedy troupe.-Developed and led corporate improv workshops to enhance employees' critical thinking, communication, and problem-solving skills.-Assisted in acquiring two new contracts, that have been renewed annually since 2016 -Scheduled practices and workshops, ensuring consistent team training.-Created training materials for ongoing skill improvement.-Managed client communications, venue negotiations, and contracts.-Oversaw finances and budgets, negotiating fair salaries for performers.-Coordinated travel arrangements for performers and staff.-Has experience creating SOP for content creation-Performed to crowds of over 1000 people.
  • Self-Employed
    Game Facilitator / Dungeon Master
    Self-Employed Mar 2013 - Present
    -Organize and lead game sessions, including scheduling, organizing locations, & preparing materials (character development, prop/tool acquisition, world-building)-Developing and adapting scenarios to address player decisions and unexpected events-Coordinating group schedules and dynamics, conflict mediation and collaborative problem-solving-Technical writing of prudent reference notes, updated regularly with a strict bi-weekly deadline
  • Encore
    Technical Service Representative
    Encore Nov 2016 - Present
    Calgary, Alberta, Canada
    Responsible for the setup and operation of small to large-scale audiovisual systems for live events while ensuring the utmost client satisfaction.-Managed a tech crew of 7 to 20 people teams for live event production, including lights, sound, and AV equipment.-Organized and produced live, hybrid, and virtual conferences with up to 35 speakers and 1000+ attendees.-Maintained communication with clients, meeting production expectations and addressing concerns.-Successfully navigated unexpected event complications, ensuring smooth operations.-Coached clients in public speaking techniques for stage presentations.-Enhanced health and safety protocols with new equipment and first aid training standards.-Established partnerships through new client relationships.-Operate and manage live audio mixing consoles and recording equipment for high-quality sound and video.
  • Silvera For Seniors
    Life Learning & Leisure Coordinator
    Silvera For Seniors Jun 2023 - Mar 2024
    Coordinating internal resources to produce high-quality content and communications/marketing materials on a regular basis.-Developed and executed engaging and innovative content strategies for various platforms.-Produced high-quality written and visual content for social media, websites, and marketing materials. -Developed and executed a campaign featuring 7 full-length content pieces, aimed at improving morale and increasing public awareness. -Collaborated with cross-functional teams to brainstorm and execute creative ideas to foster engagement in residents (organized games, activities, and conversations).
  • Cbc
    Lead Production Assistant
    Cbc Jun 2014 - 2017
    Calgary, Canada Area
    Responsible for creating and managing team schedules, prioritizing tasks and ensuring the execution of all responsibilities.-Escorted high-valued talent ensuring they met their needs and maintained their schedule throughout the day-Coordinated with various guests and other crew members to maintain supplies, stocks and equipment.
  • Southern Alberta Jubilee Auditorium
    Liquor Supervisor / Front Of House Manager
    Southern Alberta Jubilee Auditorium Feb 2014 - Oct 2016
    -Managed bar operations and front-of-house logistics for large-scale events, overseeing staffing, inventory, and scheduling across multiple departments, while ensuring compliance with health and safety protocols.-Acted as the primary point of contact for patrons, resolving inquiries and complaints to ensure a positive guest experience and smooth event operations.-Developed and conducted training programs for over 20 new hires, fostering team cohesion and elevating service standards across departments.-Analyzed customer input and created new programs to directly improve patrons' overall experience. --resulting in an overall satisfaction improvement of 12%
  • Safeway Canada
    Cashier
    Safeway Canada Apr 2005 - Jun 2014
    Dynamic and customer-focused cashier with a proven track record of delivering exceptional service and ensuring seamless transactions.-Efficiently facilitated customer transactions with speed and accuracy.-Delivered exceptional customer service, enhancing the shopping experience.-Accurately scanned items and processed a variety of payment methods.-Maintained a clean, organized, and welcoming checkout area.-Communicated current promotions and special offers to customers.-Handled returns and exchanges while adhering to company policies.-Addressed and resolved customer inquiries and concerns promptly.-Collaborated with team members to support smooth store operations and customer satisfaction.-Demonstrated reliability and a strong work ethic in a fast-paced retail environment.
  • Students’ Association Of Mount Royal University (Samru)
    President & Co-Founder Of The Mru Improvination Improv Club
    Students’ Association Of Mount Royal University (Samru) Mar 2009 - Apr 2012
    Innovative leader who fostered a vibrant collegiate improvisational theatre community at Mount Royal University, driving growth and engagement through strategic initiatives and leadership.-Founded and led a dynamic improv club with 50 performers active throughout the year.-Established a financial award program to support and incentivize Improvination members.-Developed a comprehensive improvisation training program.-Organized guest speakers and competitive appearances to enhance member skills and exposure.-Created a professional reference program for club members to facilitate career growth.-Formed and led an Executive Team, conducting effective board meetings.-Organized and led a competitive improv team, achieving notable successes.-Planned and executed catered stage performances for audiences of 50+ paying attendees.-Coordinated joint club projects, attracting paying attendees and fostering collaboration.
  • Mount Royal University
    Seasonal Grounds Keeper
    Mount Royal University Apr 2010 - Aug 2010
    As a seasonal groundskeeper, I diligently maintained and improved outdoor spaces. I performed tasks such as mowing, trimming, and landscaping to enhance the appearance of the property. I also assisted in planting flowers, trees, and shrubs, while ensuring proper irrigation and upkeep. My responsibilities included litter removal, routine maintenance of equipment, and contributing to a safe and aesthetically pleasing environment for visitors.
  • Three Streams Engineering Ltd.
    Administrative Assistant
    Three Streams Engineering Ltd. May 2009 - Aug 2009
    Three Streams Engineering
    As an Administrative Assistant, I excelled in data acquisition and entry, ensuring accurate and organized records. I effectively coordinated project data, contributing to seamless project management. Additionally, I played a key role in updating the Safety Manual to align with Provincial Standards, enhancing workplace safety and compliance.

Tom Smith Skills

Training Teamwork Public Speaking Team Leadership Customer Satisfaction Retail Entertainment Leadership Time Management Store Management Data Entry Microsoft Word Sales Powerpoint Microsoft Office Microsoft Excel Creative Writing

Tom Smith Education Details

  • Southern Alberta Institute Of Technology
    Southern Alberta Institute Of Technology
    Communication And Media Studies
  • Central Memorial High School
    Central Memorial High School
    High School Diploma With Honnors

Frequently Asked Questions about Tom Smith

What company does Tom Smith work for?

Tom Smith works for Freelance

What is Tom Smith's role at the current company?

Tom Smith's current role is Technical Director – Streaming and Media Systems.

What schools did Tom Smith attend?

Tom Smith attended Southern Alberta Institute Of Technology, Mount Royal University, Central Memorial High School.

What skills is Tom Smith known for?

Tom Smith has skills like Training, Teamwork, Public Speaking, Team Leadership, Customer Satisfaction, Retail, Entertainment, Leadership, Time Management, Store Management, Data Entry, Microsoft Word.

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