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Specialties: Dynamic and hands-on operations leader with a consistent record of building strong organizations and delivering results in challenging circumstances. System-, process-, and customer-oriented manager who leverages company resources to solve customer problems and achieve key business goals. Proven ability to develop and implement strategies and train professional staff. Motivational leader and effective supervisor able to build and oversee top-performing teams.
Coconut Point Ford
View- Website:
- coconutpointford.com
- Employees:
- 34
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Internet Sales ManagerCoconut Point Ford May 2011 - PresentEstero, FloridaCoordinated Internet department’s sales and review daily strategies. Respond to each Internet lead, follow thru to sale.• Doubled the Internet department for the dealerships sales resulting in 12+monthly sales with an average sale of $3200 PVR. • Established a Better CSI for the Internet department, moved from a 70% score to a current score of 97%.• Ranked #9 in the Miami Zone for Ford Motor Company e2 Customer Excellence program for 2012.• Researched lead generation, marketing strategies, and pricing to enhance sales programs.
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Preowned ManagerCoconut Point Ford Sep 2013 - Jan 2017Estero, Florida• Coordinated preowned department’s sales.• Increased dealership ranking to the top 5 in the Miami zone for CPO sales.• Established vehicle buying process within the department.
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Vice President/ General ManagerImmke Northwest Honda/ Crestview Cadillac Dec 2006 - Aug 2010Dublin, OhioPromoted to oversee all business operations. Supervised staff of 300. Reviewed overall figures daily for each automotive department. Coordinated daily meetings with Controller to examine and organize cash flow and floor plan. Managed all print and electronic advertising purchases. Conducted daily meetings with department managers to discuss profitability and areas of concern. Handled weekly communications with owner to evaluate operations and revenues. Worked with staff to purchase vehicles from online auctions. Directed business improvement meetings. Assessed inventory and managed new vehicle purchases. Created and executed contracts-in-transit plans.• Expanded total monthly vehicles sales by 175%. • Improved net revenue to more than $3.5M per year.• Generated turnaround in body shop leading to positive monthly cash flow. • Increased CSI for company from 60% to 90%. • Recognized for having 1 of the nation’s best Honda Excell programs.
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Office ManagerImmke Northwest Honda/ Crestview Cadillac/ Lucas Ford Aug 2004 - Dec 2006Dublin, OhioReported directly to the Owner and managed staff of 10 plus a Controller. Evaluated profitability for all departments at each dealership. Conducted regular meetings with each department manager and the owner to discuss problem areas and revenues. Attended business improvement meetings. Handled all electronic and print advertising buys. • Reduced payroll and office expenses 75% by organizing and managing 1 central business office covering all 3 dealerships. • Established contracts-in-transit department leading to reduction in delivery time from 10 days to less than 3 days and improved cash flow.
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Internet Sales ManagerImmke Northwest Honda Jan 2003 - Aug 2004Coordinated meetings with all Internet sales staff to review daily strategies. Examined all Internet deals. Evaluated problem areas with the owner as well as used and new car managers. Assessed inventory levels and determined necessary purchases. Attended business improvement meetings. Handled payroll and hired personnel. • Created Internet department for both dealerships resulting in 300+ monthly sales. • Established commission structure for sales force. • Researched lead generation, marketing strategies, and pricing to enhance sales programs.
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President/OwnerThe Phone Works Plus Apr 1993 - Dec 2003Managed staff of Sales Representatives and Installers. Reviewed daily business plans with sales force. Directed all daily operations including HR, payroll, ordering, and training. Coordinated meetings with Managers, Installers, and an Accountant to discuss areas of concern and profits. Handled inventory purchases. Communicated with factory rep.• Purchased company from the first and largest Cellular One agent in the region. • Expanded the customer base from 750 to 5300. • Recognized as 1 of the largest Comdial business phone installers in Central Ohio.
Tom Spicer Skills
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Frequently Asked Questions about Tom Spicer
What company does Tom Spicer work for?
Tom Spicer works for Coconut Point Ford
What is Tom Spicer's role at the current company?
Tom Spicer's current role is Automotive Management.
What is Tom Spicer's email address?
Tom Spicer's email address is wt****@****ast.net
What is Tom Spicer's direct phone number?
Tom Spicer's direct phone number is +123981*****
What schools did Tom Spicer attend?
Tom Spicer attended The Ohio State University.
What skills is Tom Spicer known for?
Tom Spicer has skills like Automotive, Sales Management, Vehicles, Sales, Training, Management, Automotive Aftermarket, Business Planning, Profit, Purchasing, Leadership, Customer Satisfaction.
Who are Tom Spicer's colleagues?
Tom Spicer's colleagues are Drew White, Elvin Vargas Cortes, Jose Molano, Michelle Klipfel, Cyle Downing, Raquel Fixler, Sheldon Wise.
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4uark.edu, engr.uark.edu, uark.edu, uark.edu -
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Tom Spicer
Principal Engineer, Laundry Performance / Senior Manager, Engineering At Whirlpool CorporationSt Joseph, Mi3gmail.com, whirlpoolcorp.com, whirlpool.com -
Tom Spicer
Puyallup, Wa5wgclark.com, googlemail.com, walshgroup.com, wgclark.com, mcrtrust.com
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