Tom Strait Email & Phone Number

Grove City, Oh, Us

Grove City, Ohio, United States

Provide the correct tires, wheels and service for Commercial fleets.Perform on site visits to check condition of tires of Fleets in Central Ohio area.

Akron, Ohio, United States

Provided excellent customer service to Commercial Fleets in Central Ohio.Tire analysis to find the correct tire to fit application.coordinated delivery of tires.Set up on site and road service for customers.Sourced tires and wheels.

Maintain and oversee the operations of a very fast paced warehouse environment, providing service to our customers in the Multi-family Maintenance Industry.Ensure that orders for delivery and will-call are picked and processed quickly and accurately.Provide hands on direction to co-workers as they receive merchandise and put it in proper locations.Assist Salesforce in all areas concerning product questions and delivery coordination.Monitor loading and routing of delivery trucks.Monitor truck maintenance, including reporting all repairs and maintenance to Corporate office.Maintain communication with delivery drivers to make sure deliveries are running on schedule.Assign locations for new items in warehouse as well as make changes to locations on existing items to improve efficiency.Utilize my extensive knowledge of the products we sell to assist our Salesforce and customers.

Maintained relationships with existing customers. Increased market share by effectively communicating with customers to insure all their needs were met. Negotiated pricing, made sure that the correct products were supplied to customers, by personally checking that the product fit the application.Effectively pursued leads and customer prospects to increase customer base and dramatically grow market-share.Coordinated delivery, which included making personal deliveries, and picking up used product for proper recycling.

Provided maintenance supplies to The Multi-family industry.Increased sales each year through effective face to face contact with customers.Successfully managed my territory by efficiently routing appointments with customersInstructed customers on use of products, including re-keying and master-keying locks, plumbing, HVAC, electrical, appliances, janitorial and numerous other maintenance related items.Opened new accounts, as well as retaining and growing business with existing customers.Negotiated pricing.Provided on site needs assessments, which included helping with Maintenance Shop organization.

Purchased and controlled inventory of products used in Multi-family industry. Responsible for inventory control, including cycle counts, warranty returns.Maintained interaction with over 200 vendors, which resulted in a 98% fill rate.Designed catalog and coordinated publication of monthly sales flyer.