· Perform timely, accurate processing and auditing of commission for sales force of 50 people, using Discoverer, ICOMS, OPTIX, Xactly Incent. · Data entry, maintain, update, and produce database reporting.· Direct five Sales Administrative Assistants, as well as remote management with staff at Santa Barbara location. · Work with Payroll to ensure payments are submitted by monthly deadline. · Maintain Xactly Incent with status changes. · Handle inquiries between local team, and Corporate Headquarters in Atlanta. · Prepare monthly sales reports for management. · Provide specialized billing for over 30 U.S. Government accounts (civilian and military), work with Courtesy Service Desk to provide promotional accounts as required by franchise agreements.· Oversee administration of discount programs between over 100 Cox Accounts and The Federal Communications Commission, as well as The Calif. Public Utilities Commission, involving customer credits and billing the respective government entities. · Maintain and renew Business Licenses for multiple municipalities. · Work with Corporate Tax Department and local ICOMS Team to administer taxation matters and documentation, including preparing annual return forms for The City of Los Angeles. · Record and report Associate Rewards for Payroll. · Maintain areas of BID, including contract archives, uploads, address and quota input. · Respond to customer requests for IRS and new vendor forms, as well as Insurance Certificates from Corporate Risk Management. · Work with Corporate Auditors to ensure compliance with Sarbanes-Oxley requirements.

· Perform timely, accurate payment to hundreds of vendors, and employees, in a multi-task environment, including data entry of various multiple items. · Build and maintain relationships with internal and external customers to ensure smooth work flow.· Communicate detailed verbal and written instructions with multiple parties to complete crucial tasks. · Adhere to strict standards of fiduciary responsibility, and audits. · Proof, and verify multiple corporate and government documents. · Responsible for screening/submission of new payable accounts. · Research and report payment activity, including general ledger assignment and inquiry. · Understand purchase and procurement; identify cost saving opportunities. · Train temporary specialists in policy and procedure. · Skilled in MS Excel and Oracle E Business Suite.

· Perform daily collection and credit activities, including credit determinations for approximately 40 customers per day.· Responsible for training new representatives. · Reconciliation of returned bank items, as well as charge backs to customer accounts, and initiate collection activity. · Audit and approve collection agency invoices, and serve as liaison between the agencies and Cox. · Generate, and analyze reports for large balance Accounts Receivable, utilizing Oracle Discoverer. · Perform administrative duties, including research, written and verbal communication with customers, and other departments. · Prepare and conduct monthly Safety Meetings. · Skilled in ICOMS/GUI AS400. Proficient in MS Excel, and Word.

· Resort hotel billing of travel industry customers.· Responsible for monthly closing and finance report preparation. · Maintain aging report, research and resolve payment disputes. · Apply and input daily remittances. · Reconciliation of multiple clearing accounts.· Convention Billing receivables and invoicing. · Input payroll data, maintain contracts, files and billing profiles. · Participated in the conversion to SAP from a DOS based system. · Proficient in SAP, M&D, and AS/400 platform for hotel O/S.

· Responsible for training, directing, and approving work of assistants.· Plan and coordinate meetings among multiple departments, to achieve common goals.· Assist in audit of expenses, and pay vendors.· Oversee downloading of retail sales systems into general ledger. · Record and report daily sales, journal weekly spreadsheets, reconcile and post credit card payments, and data entry. · Audit and pay sales and occupancy taxes. · Assist with State Board of Equalization, and City of Anaheim tax audits, and Security Department investigations.