PMI Certified PMP and ASQ Certified Quality Manager with proven performance improving product quality and customer satisfaction, through design or invigoration of quality programs. A Black Belt with expertise in managing projects and creating teams that generate project cost savings of over $1MM. Functional areas of expertise include: Program Management, Six Sigma, IT Infrastructure Library (ITIL), ISO-9000, and SEI-CMM-I.Experienced Business Analyst using statistical methods and Business Objects/Teradata data mining to pin-point improvement opportunities and results.Specialties: Program Management, Quality and Process Improvement, ITIL, Six Sigma, ISO-9000, SEI CMM-I
Listed skills include Cross Functional Team Leadership, Program Management, Vendor Management, Six Sigma, and 32 others.