Tom Wise Email & Phone Number

Round Rock, Tx

Hardware and software inventor, designer, and maker of IoT devices. Using my experience in project management, quality, software and hardware design, and procurement, I create of special-purpose devices and software controls that innovate daily life. Platforms include: Arduino, R-Pie, Amazon, and Android.

Providing Program Management and Six Sigma leadership to a mico-P&L with 300 employees in Remote Operations Services (ROS). Led cross-functional process improvement teams with members from Development, Sales, Product Management, and Service Delivery, concentrating on Book-to-Bill and Incident-to-Resolution performance. Created the two Program Management Offices in ROS, providing program management for Development projects and Service Delivery process transformation. Representing ROS, as… Show more Providing Program Management and Six Sigma leadership to a mico-P&L with 300 employees in Remote Operations Services (ROS). Led cross-functional process improvement teams with members from Development, Sales, Product Management, and Service Delivery, concentrating on Book-to-Bill and Incident-to-Resolution performance. Created the two Program Management Offices in ROS, providing program management for Development projects and Service Delivery process transformation. Representing ROS, as Quality Champion and Lead Auditor, on the Cisco ISO initiatives and cross-functional CMM-I advisory team.As a Program Manager/Business Analyst in Customer Order Support, led a 3 year, multi-million dollar project to create the largest Business Objects/Teradata universes and dashboards in Cisco These resources are regularly consumed by analysts across Cisco to provide the only unified single source of truth in the Quote to Cash cycle. Created a library of advanced reports that are utilized for operations reviews, Six Sigma projects and vendor management. Mentored and trained future Cisco Black Belts, while providing data mining and statistical interpretation for key projects. Maintaining my role as Quality Champion and Lead ISO auditor, I ensured compliance and customer satisfaction within my new organization and across Cisco. Show less

Reported to the President of GE Security Enterprise Solutions, provided Six Sigma leadership to a $60 million business with 190 employees. Created the first Six Sigma program in GE Security, training and mentoring 62 Green Belts, while authoring a training web site for use by all of GE Security’s locations. Represented GE Security on the GE Software Design For Six Sigma committee and the GE Lean Engineering Taskforce. Contributions provided GE a framework for adopting Lean techniques in an… Show more Reported to the President of GE Security Enterprise Solutions, provided Six Sigma leadership to a $60 million business with 190 employees. Created the first Six Sigma program in GE Security, training and mentoring 62 Green Belts, while authoring a training web site for use by all of GE Security’s locations. Represented GE Security on the GE Software Design For Six Sigma committee and the GE Lean Engineering Taskforce. Contributions provided GE a framework for adopting Lean techniques in an Extreme Programming development model. Show less

Led 1.1 million dollar project in Columbia, SC. The Software Process Improvement Project (SPI) was managed as CMM Level 3 activity using the model’s techniques for Integrated Software Management, Peer Review, Training, as well as multilevel management verifications. Advised Senior Management on the applicability, potential benefits, and timing of ISO 9000/SEI-CMM/Six Sigma approaches.