Tom Zeng

Tom Zeng Email and Phone Number

Customer Success Manager at AppInChina @ AppInChina
peking, beijing, china
Tom Zeng's Location
Beijing, China, China
About Tom Zeng

Hello, my name is Tom. I'm a graduate from Northeastern University majoring in Marketing. I have had plenty of interesting internship experience in the U.S. I have recently relocated back to Beijing and is currently working in the New Energy Industry. I have a keen sense to data, management, marketing and international diplomacy. I am bilingual in English and Chinese. I have had the luxury of travelling and studying in different countries when I was young, and my international experience will help me adapt to new environements rapidly and learn new things quickly.

Tom Zeng's Current Company Details
AppInChina

Appinchina

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Customer Success Manager at AppInChina
peking, beijing, china
Website:
appinchina.co
Employees:
11
Tom Zeng Work Experience Details
  • Appinchina
    Customer Success Manager
    Appinchina Jun 2022 - Present
    中国 北京市 朝阳区
  • Appinchina
    Operations Associate
    Appinchina Jun 2021 - Jun 2022
    Beijing, China
    AppInChina is a Beijing-based tech company that helps our clients to maximize the performance of their apps and SaaS platforms in China. Our core services are localization, distribution, promotion, and monetization.
  • 洲际油气股份有限公司
    U.S. Microbattery Project Company Operations Supervisor
    洲际油气股份有限公司 Mar 2020 - Jun 2021
    Beijing, China
    1. Responsible for the management and training of overseas operation teams, integrate the U.S. headquarters and Chinese localization resources, coordinate the relationship between Chinese and American investors and technical teams, and help investors to register and establish multinational investment project companies2. Assist the Chinese and American investor teams to explore the positioning and competitiveness of the project company's products in America and globally, compose visual data to analyze, submit and close investment deals3. Use visual data to analyze and forecast technology, personnel, products, cost, income, profit, and economy; draft the operation plan of the project company in the next five years4. Responsible for market research, financial management, daily operations, and bilateral communications of the US project company; prepare the quarterly and annual financial reports required by public companies
  • United South End Settlements
    Charity Foundation Online Community Operations Intern
    United South End Settlements Jan 2018 - Jul 2019
    Boston, Massachusetts, United States
    1. Responsible for the construction and operation of donor online community; creation of community content and maintaining the community atmosphere to create a highly cohesive community2. Continuously discover the needs of donors, explore the operation mechanism to better meet the needs of donors, integrate various internal and external resources, improve the activity and viscosity of concerned donors through continuous operations3. Keep close communication with donors, absorb community feedbacks to make corresponding adjustments and improvements
  • Bicon Dental Implants
    O2O Platform Operations Intern
    Bicon Dental Implants Jan 2016 - Jan 2017
    Boston, Massachusetts, United States
    1. Responsible for the daily management of the company's online O2O platform promotion, publicizing and shaping the company's local life brand image in the Northeastern Area of the United States2. To sort out the core value of the company's products, analyze the needs of potential customers, and promote through O2O platform (Yelp)3. Building the corresponding operation mechanism and channel, use discount activities, consumer feedback and other ways to attract potential customers
  • Boston Consulting Group (Bcg)
    Marketing Consultant Specialist
    Boston Consulting Group (Bcg) Jan 2013 - Jan 2014
    Boston, Massachusetts, United States
    1. Understanding the services provided by the company, utilizing professional knowledge and appropriate legal knowledge to provide an effective solution to the clients2. Understanding clients’ demands and fulfill these demands using professional, efficient methods and to solve temporary emergent issues3. Establish an effective communication channel with clients, organize clients’ information and data4. Analyze business processes, optimize, and improve the business process according to customer demands5. Audit and check clients’ data, reports, and other related documents to ensure accuracy and appropriateness

Tom Zeng Education Details

Frequently Asked Questions about Tom Zeng

What company does Tom Zeng work for?

Tom Zeng works for Appinchina

What is Tom Zeng's role at the current company?

Tom Zeng's current role is Customer Success Manager at AppInChina.

What schools did Tom Zeng attend?

Tom Zeng attended D'amore-Mckim School Of Business At Northeastern University, Beijing City International School, Cairo American College, Gems Education.

Who are Tom Zeng's colleagues?

Tom Zeng's colleagues are Cecelia Guo, Yaxin Guo, Felipe Ramírez, Loh An Lin 罗安淋, Sally Wang.

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