Tomas Bartek Email & Phone Number

Valeo Siemens Eautomotive Hungary , Veszprem, Hungary

Handling customer claims incl. communication with customers and suppliers or inhouse production based on structured approach incl. 8D-reportsLead quality inspections of products, collect and evaluate results Defne actions to avoid / reduce future claims and monitor compliance to these measuresSupervise all the Quality Office activities Responsibility for external copmpanies / sorting / reworkWork with customer Portal Preparation of 8D reports

Hannover, Dolní Sasko, Německo

GQ Systems - Faurecia SlovakiaPPAP documentation –Seats ( plastics components , elektronics componenst ) Internal and external coordination of corrective actions. Documentation and process control. Complaint management. Participation in auditing and process audits Steureng von produktion , Analyse von NOK Teilen ,

Klasterec Nad Ohri

Active Customer Management / De-escalation Process.Internal and external coordination of corrective actions.Documentation and process control.Complaint management.Participation in auditing and process audits.

Plzeňský, Česko

Sampling of the Porsche Panamera project.Active communication with suppliers and customers.Upload documentation to Beon.

Bratislava - Slovakia

Active communication with customers about product quality requirements.Cooperation with an international team of specialists in dealing with complaints.Analysis of returned pieces from customer.Processing and managing complaints in the system.Managing corrective and preventive actions based on customer complaints.Cooperation in the design of quality control plans and procedures.

Geiselhöring - De

Maintaining good customer relationshipsAnalysis of claims.Minor repairs directly on the customer side.Sorting company coordination.Regular communication with the parent company in Germany.

Bratislava

•Lieferanten Reklamationen•Kommunikation mit Lieferanten•Prozessabnahme bei Lieferanten und Freigabe von Prototypen und Erstmuster-Teilen•Überwachung von Verbesserungs-und 8D-Maßnahmen bei Lieferanten•Support-Abteilung der Produktion•Relevante Dokumentation•Berichterstattung•Regelmäßige Kommunikation mit der Muttergesellschaft in Deutschland•Bearbeitung -Kontrolle Pläne•Führung -Team von 8 Mitarbeitern•Herstellung von Kunststoffkomponenten•Schaffung von Arbeitsanweisungen•Kunden: VW, BMW, Toyota, Opel, Ford, Mercedes, Audi

Mechanik Elektronik, 2001 - 2005

Education record