Tomás Marques Email & Phone Number

Lisbon, Portugal

Lisbon, Portugal

Lisbon, Portugal

-Providing excellent customer support to the Portuguese driver team across multiple channels such as email, phone and internal messaging software, dealing with issues such as onboarding, payments, document verification or safety issues;-Work parallelly with different teams such as content, safety or IT to help identify, flag and solve various issues across various internal and external software;-Covering support to different LOB's in the French and Spanish markets;-Certified mentor being capable of onboarding Uber's new joiners by providing shadowing and nesting experiences.-Pioneer of a development program to establish a new evaluation system for all CSRs globally across Uber;

-Back office operator in several banking related functionalities -Collaboration with other internal teams to tackle any customer's or team's issues;-Management of several tools such as JIRA, Salesforce, Google Suite

Albufeira, Faro, Portugal

-Responsible for managing the bar activities. From accounting, staff management to customer service;-Direct contact with suppliers and customers;Still actively engaged in the bar´s activities every year from June to September

Lisboa, Portugal

-Data management of SME companies using accounting software;-Banking conciliation of SME companies;-Ability to dominate access in the Portuguese financial portal;-Direct contact with clients;

Bachelor'S Degree, Applied Mathematics To Economics And Management

Ensino Básico E Secundário, Ciências E Tecnologia, 18,2