Responsibilities included overseeing warehouse and distribution, workforce management, customerservice, facility and property management, logistics, operations, invoice coding/application to budgets andprojects. Also coordinated construction material inventory planning and control. Responsible for OutsidePlant Capital project logistics, procurement Challenged to improve third-party vendor relationships andproductivity for receiving and order shipping strategies. Achieved fluent protocol procedure that minimizedfreight cost, inventory accuracy, and fast production/order’s release

Value-added distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers.Responsible for South America cone integration. Developed inventory control, analysis of cost optimization, expectations and queries of customers, sales managers, finance and vendors. Provided goals and objectives for order support team, and monitor progress. Oversaw and managed day-to-day sales operations issues. In conjunction with Human Resources, responsible for recruitment and selection.• Achieved cost reduction of $150k in first 3 months by changing service providers for inland freight.• Increased customer loyalty and improved customer satisfaction rate on post sales by building customer issue management team which followed company policies and processes.• Provided weekly updates to executive team on sales orders, incoming products, and financial matters to ensure synergy across all departments.• Improved key work processes and benchmarked against best practices.• Collaborate with regional Finance Director to optimize profitability, control costs and reduce financial risks• Partnered with vendors to ensure quality, timeliness and volume based on needs of customer’s orders.• Created scorecards for performance appraisals ensuring equality and consistency across the process.

Founder and CEOProvided International Project Development, Import/Export, trading and logistic procedures support tocustomers located in Florida and ROAMAR C.A Custom Broker located at La Guaira, and Venezuela. SideBusiness developments such as construction and franchise developments. Successfully launched andintroduced products via import and export operations into global business development. Strategized and coordinated international distribution channels for product lines throughout U.S., Latin America, and China Market, on hardware, medical, laboratory and telecommunication industries. Member of Board of Directors for Orange County Choppers Café, from the American Choppers Discovery Channel program, as part of developing team. Construction Development Project Designing: American Home Developers. Investments advisor for overseas companies and individuals.• Integrated system for the inventory that manages the flow of all product and service requisitionswhile constantly reviewing stock and expected deliveries to ensure that optimum arrangements werein place and in time to meet last minute client requirements for same day response.• Catalogued translations and client interpreter services when dealing with Import/Export atRoamar Asistencia Técnica in Italian, French, Portuguese and Spanish, allowing customers tointeract or be represented with vendors and third parties internationally.• Import/Export services representing Senator International as a freight forwarder in Venezuelagenerating US$ 7M contract value annually which positioned company among the 100 fastestgrowing custom agent in the period of 2 years at La Guaira, Venezuela for the years 2007-2009.• Provided International Trader service in order to assist customers in allocating and negotiatingwith external providers to obtain best commercial agreements, including preferential payment andINCO terms while continuing to establish commercial relations with local providers.

Leading global supplier of communications and security products, electrical and electronic wire and cable, fasteners and other small components. Located in Venezuela with main offices in Chicago.Developed warehouse and distribution strategy. Controlled and coordinated all import and export logistics, ISO 9000/2000 standards development and implementation. Monitored and improved department performance in region by escalating issues, suggesting solutions and leveraging best practices.• Led organization in achieving ISO 9000 certification, qualifying company for government business valued in $15M in first year .• Advised Order Support team and management on local customer interactions.• Oversaw all internal and external audits.• Decreased import third-party expenditures by 15%.• Improved $5M inventory accuracy from 67% to 89% in first year, in second year increased to 100% and maintained next two years, by implementing controls on stock and supplies, and standardizing ordering and receiving procedures.• Reduced lead times by 50%, freight expense by 30%, and customs fines by 100% • Reduction of $1,300 per container and increased inventory accuracy from 60% to 100% in first 7 months.• Managed direct/indirect staffs as small as 2 and as large as 100• Obtained logistics forward contract for Venezuela producing operating profits at 35% of revenues.