Tomasz Mazurkiewicz Email & Phone Number

Warsaw, Pl

Poland

I’m a highly motivated, dynamic and enthusiastic Sales Director who leads the Sales, Finance, and Customer Service departments. I’m responsible for sales strategies, driving revenue growth, managing financial indicators, and ensuring exceptional customer service.Sales Department:• Developing and implementing strategic sales plans to achieve the company's sales targets and objectives.• Leading the sales team, providing guidance, coaching, and motivation to drive high performance and meet sales goals.• Analyzing market trends, customer needs, and competitor activities to identify sales opportunities and recommend appropriate strategies.• Fostering strong customer relationships with key clients, and participating in important sales negotiations.• Monitoring sales performance, tracking key metrics, and generating reports for senior management.Finance Department:• Collaboration with the Finance Team to develop sales budgets, forecasts, and financial targets aligned with business objectives.• Monitoring and analyzing financial data related to sales activities, including revenue, costs, margins, and profitability.• Identifying opportunities for revenue growth, cost optimization, and improved financial performance.Customer Service Department:• Ensuring the Customer Service Team delivers exceptional service and resolves customer issues effectively and efficiently.• Establishing and monitoring service level quality to meet customer expectations.• Monitoring customer feedback, identifying areas for improvement, and driving continuous service enhancements.Leadership and Collaboration:• Providing strong leadership, guidance, and support to the sales, finance, and customer service teams.• Fostering a collaborative and results-oriented culture, promoting teamwork and cross-departmental collaboration.• Participating in senior management meetings, contributing to strategic decision-making, and providing regular updates on departmental performance.

As a Global Key Account Manager, I played a crucial role in maintaining and expanding the relationships with the most important clients from the list of TOP10 – retail network operators, e-commerce players, and wholesalers. I was responsible for managing key accounts on a global scale, ensuring their satisfaction, and driving revenue growth. My primary objective was to maximize customer retention, increase sales, and enhance profitability.Responsibilities:• Key Account Management: Building strong, long-term relationships with global key accounts by being the main point of contact. Developing a deep understanding of their business, goals, and challenges to effectively anticipate and meet their needs.• Sales Growth: Driving revenue growth by identifying new sales opportunities. Collaborate with cross-functional teams, including sales, marketing, and product development, to deliver tailored solutions that align with the client's objectives.• Account Planning: Developing comprehensive account plans that outline strategies for account growth, relationship building, and sales targets. Continuous evaluation and plans adjustment to ensure alignment with the evolving needs of the key accounts.• Negotiations and Contract Management: Leading contract negotiations and renewal discussions with key accounts. Collaborating with legal and finance teams to ensure contracts are structured appropriately and meet both the client's and the company's objectives.• Market and Competitor Analysis: Staying updated on industry trends, market dynamics, and competitors' activities to identify new business opportunities and create value propositions that differentiate our products and services.• Cross-functional Collaboration: Collaborating closely with internal teams, including sales, marketing, product development, and customer support, to align strategies and ensure a seamless customer experience. Providing feedback from key accounts for product and service improvements.

Polska

• Recruiting, objectives setting, coaching, performance monitoring and managing of the Sales Representatives team. • Direct cooperation with automotive wholesalers in Poland.• Direct cooperation with car importers in Poland.• Direct cooperation with car dealers and car concessionaires. • Achieving growth and hit sales targets in the managed sales channels.• Designing and implementing a sales strategy plan that expands company’s sales.• Establishing sales objectives by forecasting and developing annual sales quotas.• Evaluate performance of sales staff and provide feedback.• Monitor budgets and maintain inventory control.• Conduct market research, competitor and customer analysis.• Cooperation with the key company departments such as finance, marketing, production and logistics.

Central Poland

• Auto parts sales management in Central Poland.• Direct cooperation with main automotive wholesalers like: Inter-Cars, Inter-Team, Auto Partner, Hart, Gordon, Moto-Profil, AD Polska, Autoland, Opoltrans.• Direct cooperation with top quality workshops: Bosch Car Service, Bosch Diesel Service and Auto-Crew.• Direct cooperation with workshops of different automotive brands: Norauto, Feu Vert, IC network, Premio and others.• Product presentation, product trainings.• Attendce in trade meetings and industry exhibitions.

Warszawa, Woj. Mazowieckie, Polska

• Consumer tires sales management of Goodyear, Dunlop, Fulda, Sava and Debica brands to subordinate area in Central Poland.• Responsibility for the planning and execution of sales targets. • Establishing and building long-term relationships with key business partners: wholesalers, car dealers, fast-fit stations, main workshops.• Negotiating terms and scope of trade contracts. • Finding potential candidates for franchise Premio network development.• Constant market monitoring, planning and coordination of cooperation strategies.• Caring for the highest level of customer service based on a fixed contact, needs analysis, support and advice, diagnosis and providing solutions to any problems on the basis of Win - Win.• Sales channels development – identifying and recommending development directions for managed products. • Constant and close cooperation with the key company departments such as finance, marketing, production and logistics.

Warszawa, Woj. Mazowieckie, Polska

• Leading and sales management of the wide range of products in retail network across the country.• Search and selection of suppliers and products for salesin all stores of Go Sport Polska Sp. z o.o. • Purchasing negotiations and product ranges creation.• Accurate management of sales, margins and turnover in all stores.• Management of sales team – Store Department Mangers and Client Advisors.• Co-creating advertising campaigns and promotional activities.• Organization of foreign sport equipment tests.• Constant monitoring of competitors activity.• Creating products catalogues.

Executive Mba

Post-Graduates Studies, International Trade

Practical Rhetoric

Public speaking, effective resolution of conflicts and disputes, precise and correct expression of thoughts, using body language.

Master’S Degree In Economics, Management And Marketing

Activities and Societies: Member of the student's Business Centre Club.

Engineer'S Degree, Civil Engineering