Tomasz Weiss Email & Phone Number

Hoofddorp, North Holland, Netherlands

Warsaw, Mazowieckie, Poland

Main HR Operations Specialist for NL & supporting DACH regionSystems in use:- PeopleServiceNow- SAP HCM- Visio- Moving over HR activities from NL to the GBS center- Standardizing the NL operations to match the new EMEA approach- Writing process manuals- Creating process maps- Building relationships with local HR- Resolving unexpected project complications

Warsaw, Mazowieckie, Poland

Main HR & Payroll Systems admin for DE + CH. Additionally, co-supporting the NL HR systems.Systems in use:- PeopleServiceNow- PEX (now 'Alight') - LOGA P&I - Bits-HR- Successfactors - MS Active Directory- Dossier Manager- MyTime- MS OfficeList of main activites:- Took over all DE+CH admin activities during a one month transition (due to the previous employee having to leave on short notice)- Cooperation with Global teams on a weekly basis to improve the overall HR systems structure and functionality- Implementing new ways of working to improve the work speed- Master Data maintenance- Successfully driving the transition with a completely green team of backoffice administrators- Constant systems troubleshooting and improvements- Built a positive relationship with our Payroll system supplier from scratch (currently a healthy and productive communication is ongoing after a few 'dark' months prior) - Training new recruits (Systems + Processes)- Weekly/monthly/yearly reporting- Critical payroll cutoff support- Root cause analysis- Access / authorization management- Monitoring the system for flaws- Shareholder expectation management- Creating small teams and driving small improvement projects- Implemented (set up, coordination & training) of Bits-HR - Ad-hoc inquiries

Warsaw, Mazowieckie, Poland

Workforce Administration Specialist:Main scope was backoffice HR administration (full scope 'from hire to retire' administration).Systems in use:- PeopleServiceNow- PEX (now 'Alight')- Successfactors- MyTime- MS OfficeMy side activites included:- Payroll system troubleshooting & front end fixes- Data administration system troubleshooting & front end fixes- Cooperation with backend Teams on continous improvements- Cooperation with IT teams to support and drive change implementation- Training new recruits (systems + processes)- Writing + upkeep of process manuals- Creating & implementing new ways of working to improve between team relationships- Shareholder expectation management- Inter-team 'IT-guy'

Warsaw, Mazowieckie, Poland

Main Technical Account Manager for BeNeLux, UK, Nordics & DACH, as well as supporting the Inside Sales Team with customer aquisiton and training clients in the use of the Freight Exchange APP (Teleroute)Systems in use:- Salesforce (Classic + Lightning)- New Voice Media- Teleroute Freight Exchange- MS Office- Jira- Oracle Database- Tableu- CiscoMy day to day tasks included:- Customer Aquisition- Customer Relationship maintenance/damage control- Retention Lead- Upkeep of Customer Database (Salesforce)- Training new clients (Freight Exchange)- Development trainings with each APP improvement- Support of the software system trainsition (within company)- Contract creation- Working with L2 support to resolve within office system issues- Translating within app display into different languages (DE, NL & PL)- Creating reports using Oracle (then later Tableu)

Warsaw, Mazowieckie, Poland

Main Warranty Specialst for the DACH region as well as support for BeNeLux & SpainSystems in use:- Internal LG Warranty Claim System- MS Office- Enterprise Database Warehouse (EDW)My daily tasks included:- Oversight of Warranty claims- Evaluation of legality of claims- Building better relations with licensed vendors- EDW reporting - Inquries made from scratch to optimize within office workload- Building a process 'encyclopedia' to enable easier support models for the different regions in case of absences of employee rotation.

Wildwood, New Jersey, United States

As part of a Work&Travel program, I worked in a Retail Chain at the beachfront managing sales and doing inventory management.As a side project during down time, I reorganized their whole storage spaces to improve inventory efficency

Wieringerwerf, North Holland, Netherlands

ILS Noord was an employment agency, which helped Polish workers to find a job within the Dutch agricultural industry.My tasks included:- Marketing Campaign creation- Client aquisition- Client relationship building- Acclimatizing new arrivals- Interpersonal conflict resolution during unpleasant situations- Upkeep of administrational database

Amsterdam, North Holland, Netherlands

Traveled around the Netherlands to promote the 'Knaek Student App' around Universities, Highschools and city centers

Alkmaar, North Holland, Netherlands

Project based:Systems in use:- Salesforce- Skype- MS OfficeHunite wanted to move their successful HR application from the NL market to the DE market.My main role was to inquire and hunt down potential clients. Due to the cultural differences in business approach, I ended up helping with rewriting some of the scripts for the cold calling and client aquisition.

Egmond Aan Zee, North Holland, Netherlands

Seeside Restaurant (place for 250 people):Started off as the busboy and overtime became the cook's assistant. Went from washing dishes to making lunch, entrees and side dishes

Bachelor Of Applied Science - Basc, Psychology

Master'S Degree, Computer And Information Sciences, General