• Established a centralized Technology Department, growing to a team of six professionals.• Spearhead the long-term direction and implementation of technology for the company.• Administer and manage technology tools, including Salesforce, Azure, MongoDB, and WordPress.• Organized and executed a full-cycle project integrating the Salesforce Marketing Cloud and Sales Cloud platform into operations. • Facilitate training sessions teaching stakeholders and staff how to navigate Fonteva Association Management Software and Salesforce to enhance user experience, expand the customer base, manage events, and streamline staff operations.• Investigate various Salesforce third party tools and add-ons from AppExchange and introduce appropriate tools; conduct end user training.• Optimize production through implementation of a new Project Management and Ticketing System. • Direct and mentor a team of developers, Salesforce administrators, project coordinators, web designers, and interns including those working in-house, remote and off-shore. • Introduce and develop various IT projects, including digital ad servers, bulk email services, and mobile apps.• Manage AWS and Azure Cloud Services.• Orchestrated the migration of 60 WordPress sites from 3 servers to Kinsta, developing and incorporating a central WordPress management system.• Align objectives and bridge communications with clients to execute projects including web development, email marketing, Facebook and digital ads with retargeting, SEO services, and data management.• Oversee team members, negotiation of salaries and wages, training facilitation, project management, and recruitment of new employees.• Track technology expenses for the company, reporting and eliminating unnecessary expenses.

• Managed over 60 Windows Servers, ranging from Windows Server 2003 to 2016, and administered Hyper-V, Active Directory, DNS, DHCP, Organization Unit and Group Policies, WSUS.• Served as a VMware Administrator in a Data Center Environment using ESX server, VSphere, VCenter Server, running other VMware Products like VCenter Update Manager and VMware View.• Installed and configured storage technology such as SAN, NFS, NAS, ISCSI, and RAID.• Maintained various rack mounted and Blade servers.• Designed, installed, and configured McAfee ePolicy Orchestrator, establishing security policies and procedures, security updates, and threat prevention and attack response procedures.• Monitored Symantec Enterprise backup platform(s) from initial configuration through tuning and maintenance to certify execution of periodic and reliable backups for all critical systems and data, completing associated compliance reporting.• Reviewed processes for redundancy, replication, and Disaster Recovery of critical systems.• Implemented cloud-based backup processes using Mozy and Azure Backup.• Supported over 50 external clients in maintenance and troubleshooting of Office 365 software, Exchange, OneDrive, and SharePoint.

• Overhauled company operations, spearheading the planning and direction of all functions. • Consulted with clients to develop aesthetic and functional websites, including e-commerce sites, for their companies, using Dreamweaver, Photoshop, HTML and Flash.• Maintained consistent communications with clients to ensure full understanding of their requirements.• Crafted unique designs for clients, including logos, animated banners, and ads.• Curated engaging website content for clients in Photoshop and Fireworks, authoring and scheduling articles for online publication.• Programmed various aspects of website functionalities, testing to enhance usability and accessibility while troubleshooting to debug and resolve any issues.• Sourced and hired contractors and freelance workers, delegating and managing their responsibilities.• Organized website promotion and marketing, instituting search engine optimization and keeping up to date with current and emerging web technology trends.• Trained clients in use of website tools.• Created and managed Internet e-mail accounts.

• Coordinated and executed website development projects for over 30 legal associations, as well as several businesses.• Leveraged knowledge of website architecture and infrastructure to develop an aesthetic, easily navigable website.• Designed graphics such as logos and seals for each association’s website.• Utilized PHP, MySQL, Apache, and other tools to perform back end development of websites, while utilizing CSS and HTML/XHTML for front end development.• Developed organic search engine optimization and strategy for clients.• Provided online business consulting services to support clients with marketing communications, configuring online advertising systems to boost outreach.• Updated and maintained web systems administration to ensure full functionality.• Authored technical reports for clients to detail use of technology solutions.