Tom Behm

Tom Behm Email and Phone Number

Director of Call Center Services @ Brett/Robinson Vacation Rentals
gulf shores, alabama, united states
Tom Behm's Location
Foley, Alabama, United States, United States
Tom Behm's Contact Details
About Tom Behm

Experienced Telemarketing Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Strong professional skilled in Operations Management, Sales, Workforce Management, Contact Centers, and Management.

Tom Behm's Current Company Details
Brett/Robinson Vacation Rentals

Brett/Robinson Vacation Rentals

View
Director of Call Center Services
gulf shores, alabama, united states
Employees:
159
Tom Behm Work Experience Details
  • Brett/Robinson Vacation Rentals
    Director Of Call Center Services
    Brett/Robinson Vacation Rentals Jan 2024 - Present
    Gulf Shores, Alabama, United States
  • Answerpro, Llc.
    Director Of Business Development
    Answerpro, Llc. Jan 2020 - Dec 2023
  • Quality Contact Solutions
    Telemarketing Managment Professional
    Quality Contact Solutions Apr 2019 - Jan 2020
    Greater Omaha Area
  • Worldwide Access Solutions Inc. (Wasi)
    Vice President Operations
    Worldwide Access Solutions Inc. (Wasi) Aug 2014 - Apr 2019
  • Golden Gate Bpo Solutions, Llc
    Managing Director, Operations
    Golden Gate Bpo Solutions, Llc Nov 2013 - Aug 2014
    Golden Gate BPO is a privately held US company built to serve the United States market with outsourced contact center and CRM solutions, consulting and VMO Services; built on the premise that we want to serve our clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner. 

Our Team offers a tenured perspective earned from our prior experience in managing small, medium-sized and large US-based and global call centers servicing over 2 Billion+ customers. Based on our contact center/CRM experience we use our Best Practices platform as a means of challenging the status quo to assist in evolving the service delivery experience for your benefit.
  • Epic Connections
    Vice President, Operations
    Epic Connections Feb 2010 - Sep 2013
    EPIC Connections (EPIC) provides an independent, consultative approach to customer contact solutions for our clients, connecting them with best-in-class vendor partners around the world -- delivering the ultimate experience in service and support for our client’s customers.EPIC assists companies with their customer contact initiatives by assessing their requirements and objectives and aligning those with the provider(s) that best matches their overall requirements. With EPIC, we make it our mission to provide you with superior customer service and sales support that will help build brand loyalty, customer satisfaction and profitability, while allowing you to focus on your core business. We take the guesswork out of choosing the right contact center vendor and align you with the partner that best fits your customer contact needs.
  • Timberline Total Solutions
    Vice President Sales And Operations
    Timberline Total Solutions Oct 2002 - Feb 2010
  • Mci Communications
    Sales Manager
    Mci Communications 1993 - 1997

Tom Behm Skills

Call Centers Customer Satisfaction Business Development Outsourcing Management Account Management Crm Lead Generation Call Center Inbound Marketing Bpo Contact Centers Customer Experience Sales Call Center Development Customer Retention Strategy Strategic Planning Sales Operations New Business Development Telemarketing Team Building Sales Process Leadership Strategic Partnerships Workforce Management Start Ups Sales Management Vendor Management Process Improvement Business Process Improvement Salesforce.com Solution Selling Operations Management Contact Center Management Telecommunications Cross Functional Team Leadership E Commerce Customer Acquisition Saas Contract Negotiation Direct Marketing Coaching Team Leadership Executive Management B2b Analytics Direct Sales Customer Service P&l Management

Tom Behm Education Details

Frequently Asked Questions about Tom Behm

What company does Tom Behm work for?

Tom Behm works for Brett/robinson Vacation Rentals

What is Tom Behm's role at the current company?

Tom Behm's current role is Director of Call Center Services.

What is Tom Behm's email address?

Tom Behm's email address is to****@****asi.com

What is Tom Behm's direct phone number?

Tom Behm's direct phone number is +140239*****

What schools did Tom Behm attend?

Tom Behm attended The University Of New Mexico.

What skills is Tom Behm known for?

Tom Behm has skills like Call Centers, Customer Satisfaction, Business Development, Outsourcing, Management, Account Management, Crm, Lead Generation, Call Center, Inbound Marketing, Bpo, Contact Centers.

Who are Tom Behm's colleagues?

Tom Behm's colleagues are Carolyng Gill, Logan Stewart, Shalise Mack, Dylan Golden, Tania Velasquez, Elizabeth Araque, Tera Whigham, Shrm-Cp.

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