Tom Behm Email & Phone Number

Gulf Shores, Alabama, United States

Greater Omaha Area

Golden Gate BPO is a privately held US company built to serve the United States market with outsourced contact center and CRM solutions, consulting and VMO Services; built on the premise that we want to serve our clients’ business and operational needs while meeting their economic and strategic objectives in the highest quality manner. Our Team offers a tenured perspective earned from our prior experience in managing small, medium-sized and large US-based and global call centers servicing over 2 Billion+ customers. Based on our contact center/CRM experience we use our Best Practices platform as a means of challenging the status quo to assist in evolving the service delivery experience for your benefit.

EPIC Connections (EPIC) provides an independent, consultative approach to customer contact solutions for our clients, connecting them with best-in-class vendor partners around the world -- delivering the ultimate experience in service and support for our client’s customers.EPIC assists companies with their customer contact initiatives by assessing their requirements and objectives and aligning those with the provider(s) that best matches their overall requirements. With EPIC, we make it our mission to provide you with superior customer service and sales support that will help build brand loyalty, customer satisfaction and profitability, while allowing you to focus on your core business. We take the guesswork out of choosing the right contact center vendor and align you with the partner that best fits your customer contact needs.