Tom Claeson Email & Phone Number

Saint Paul, MN, US

Minneapolis, Minnesota, US

• Redpath is a Salesforce.com Consulting Partner that specializes in helping nonprofit and higher education organizations maximize cloud technology. We have helped more than 400 organizations with their sales, marketing.
• Manage and mentor a team of Salesforce consultants to support them in achieving professional goals
• Lead all aspects of project discovery and solution design
• Author the solution vision document and present to clients prior to sprints
• Effectively build and nurture relationships with clients during discovery and project execution
• Lead consultants and developers in creating a backlog of user stories derived from the solution vision

Jackson, WY, US

• As a leader on the Fortimize project team, guided all aspects of solution design, configuration, testing, refinement and deployment to ensure the delivered solution met client expectations
• Led all aspects of project discovery from client pre-work inventories to onsite deep-dives & ride-alongs
• Led all aspects of solution & data model design, presented to clients for review and approval
• Authored solution design documents to provide clients and project team a roadmap for delivering scope on current and potential future phases of project
• Led business analysts & developers in creating the backlog of user stories derived from the solution design, categorized by theme and persona
• Led project team in creating story point estimates during sprint planning

St. Paul, Minnesota, US

• As the leader of the project team, identified client sales, marketing and operational processes through discovery meetings. Created statements of work for customers and led Salesforce solution architecture process for.
• Estimated and presented customized Salesforce solutions to equipment leasing and finance clients to transform their CRM, origination, credit, documentation, funding and booking process
• Led assessments with clients to map out business processes
• Elicited detailed requirements and captured user stories through onsite and remote sessions
• Built custom objects, custom fields, process builder flows, approval processes, visual flows, validation rules, reports and dashboards in Salesforce to client specifications
• Designed & configured document generation workflows and processes using Nintex DocGen and DocuSign

Minneapolis, Minnesota, US

• Led all aspects of Salesforce platform project engagements with customers and exceeded customer expectations by providing high-quality solutions and service. Collaborated with client Product Owners to solidify project.
• Led a $2.25mm project to replace existing client e-commerce solution with a Salesforce solution incorporating CloudCraze and Orchestra CMS technologies built on the Sales, Marketing and Community clouds. Oversaw a.
• Led a $1.2mm project to implement a Field Services Lightning solution built on Salesforce for a large industrial firm to realize operational efficiencies and reduce costs. Oversaw a project team of 5 onshore, offshore.

Wayzata, Minnesota, US

Led initiatives to identify and deliver technology solutions for a 300-member loan origination and distribution business with offices in 19 countries to solve business problems, improve processes and advance business strategies.Managed BAs and developers in all facets of IT solution delivery including problem definition, proofs of concept, requirements.

Wayzata, Minnesota, US

Performed multiple back-office roles to gain a deep understanding of the business and identify opportunities for upgrading TSF business processes, data & technology. As an operations analyst, settled multi-million dollar loan originations and distributions with banks, insurance companies and corporations. As a risk analyst, prepared weekly global risk.

Led architecture, development and support activities for trading, finance and commodity software on all technology platforms, both custom and 3rd party, for Cargill's global financial and cotton trading businesses. Provided leadership and coaching to team members and served as technical lead on all major projects. Sourced, structured and managed project.

Led and mentored a team of internal and contracted developers in architecting, developing and supporting custom trading, finance and commodity software using Java, Oracle and UNIX for Cargill’s global financial and cotton trading businesses. Researched and established standards for tools and technologies used in application development.

Ba, Magna Cum Laude, Computer Science, Political Science, Psychology

Politics And German Studies