With extensive experience within the retail, hospitality and customer service industries, I am passionate about creating exceptional customer experiences, developing high-performing teams, and delivering operational excellence.I leverage my skills in business strategy, customer service, and people management to drive retail optimisation and growth. I work with cross-functional teams to implement innovative solutions that enhance customer loyalty, satisfaction, and retention. I also coach, mentor, and empower my direct reports and site managers to achieve their targets and develop their careers. Previously, I was a Regional Manager for bp service stations and Executive Manager at ALDI Stores Australia, where I managed a portfolio of stores and led multiple projects to improve store operations, merchandising, and cost efficiencies.
Listed skills include Recruiting, Interviews, Management, Recruitment Advertising, and 23 others.