Tom Craven Email & Phone Number

Las Vegas, Nevada, United States

Head a global QA initiative with teams in Japan and Europe as well as the United States.• Report directly to the president of Konami Digital Entertainment, US.• Work directly with worldwide production teams to develop QA schedules and submissiontimelines.• Negotiate tester wages and contracts with outsourcing companies and temp agencies.• Responsible for putting teams together to test, submit, and localize over 100 SKU’s across allavailable platforms.• Responsibilities for this position include monitoring the KPI's of all QA employees globally,monitoring outsource test houses, overseeing ESRB video creation and implementing everchanging product evaluation guidelines.

Manage and supervise over 100 employees in several different divisions encompassing:functionality, compliance, mobile, social, and localization.• Maintain a highly strict budget to ensure no overages.• Prepare and submit invoices in excess of one million dollars annually.• Planning for equipment expenditures for the entire QA department.• Assisted with overseeing the creation of test cases for automated testing.Negotiating release and submission timelines with Sony, Microsoft, Nintendo, and Apple.• Manage and coordinate all Konami submission teams in North America.• Oversee, manage, and mentor QA management and leadership such as the QA supervisor, QALeads, and Technical Requirements Group Leads.

• Handle all submissions and communication between Konami and first party: Nintendo, Sony, andMicrosoft.• Maintain tight submission scheduling for 100+ SKU’s over 9 platforms.• Coordinate and maintain a relationship between QA, Production, Development, and first party.• Moderate weekly update meetings with Nintendo, Sony, and Microsoft about the status of ourtitles before and after final code submission.• Concept Submissions for all of Konami’s titles across all platforms for all Worldwide regions.• Stage 1 and Stage 2 Submissions for all of Konami’s Sony titles for SCEE, SCEA, and SCEJ.• Microsoft Portal Submissions of all marketing material and ensure universally translated text forall of Konami’s XBOX titles.• Manage a team of 12 testers and 3 QA Leads who are solely focused on Compliance testing for Sony,Microsoft, and Nintendo.• Implemented new reports and team structure to the Konami TRG team.• Improved first pass compliance submissiuon rates of 3 of my teams significantly increased theirfirst pass submission rates. Improving a 2.4+ submission rate with Microsoft into PlatinumCertification in less than a years’ time.• Implemented and maintained a system of ‘embedding’ Compliance trained Functionality Testersinto everyday QA testing, which maintained and improved the relationship between TRG and QAFunctionality Leads/Testers.• Responsible for Submission of all Pre-Tech, Pre-Lot, and Pre-Tech candidates to their respectiveFirst Parties.• Submission for final technical checks of all Konami titles to their respective First Parties.• Final submission paperwork preparation and submission for all of Konami’s titles.• Proficient in submitting with the Microsoft GDNP for all of Konami’s XBOX titles.