Tom Dillon Email & Phone Number

Chicago, Illinois, United States

Greater Chicago Area

• Program Manager for ERP system implementation, and for merging business operations and systems following an acquisition. In a QA leadership role, managed business users’ end-to-end testing for ERP and Assortment.
• Led planning for Oracle Retail ERP (RMS) implementation for North America stores and web channels.
• Drove selection process among custom and vendor package solutions to replace Oracle’s RPM nightly price download processing for stores. The selected solution reduced processing time in production from 10 hours to 10.
• Managed end-to-end user testing effort for over 100 integrated in-house and third-party applications for an Oracle ERP (RMS) implementation, including integration with a 3PL for ecom order fulfillment provider and a.
• Devised strategy and managed business team end-to-end testing for 30 applications, to implement a new assortment planning tool from Stratos S5, tightly integrated with RMS and Bamboo Rose for product sourcing /.
• Managed program to merge business operations and systems following Ingram’s acquisition of Perseus’ distribution business. Ensured all phases of the program were completed on time with full functionality, for 20.

Westchester, IL

• Collaborated with executives to define technology roadmap, evaluate alternatives and costs for business vision, and manage implementation of strategic projects for this $2.2 billion operator of 1,200 college.
• Filled role of program manager while leading application development for implementation of JDA Software’s retail ERP (merchandise management system), point of sale, warehousing system, and business intelligence, the.
• Enabled double-digit omnichannel sales growth via ERP system integration with IBM’s WebSphere ecommerce platform and Sterling OMS. Deployed store order fulfillment, pickup in store, and “endless aisle” order.
• Implemented solutions from Retalon for predictive analytics, demand forecasting, automated replenishment, and inter-store stock balancing. Reduced out-of-stocks by 2% in general merchandise, resulting in a 1% increase.
• Led.NET custom development of a college bookstore course materials ERP system to manage course schedules, book rentals, faculty adoption of titles, purchasing, publisher returns, and book buyback.
• With product management team, defined business process and technical approach for the Follett ACCESS (includED) initiative. Managed development team building AWS-hosted middleware connecting with campus student.

Chicago, IL

• Developed business justification and IT strategy to implement new ERP systems, with integration to best-of-breed point solutions.
• For The Sports Authority, created plan to integrate new merchandising/ERP, and assortment/space planning applications with legacy systems.
• Managed migration of The Limited’s flagship brand to the Island Pacific ERP.
• Oversaw data warehouse implementation for Lane Bryant and Lerner New York.

Rocky River, OH

• Performed retail system package evaluation and selection. Created strategic systems plans, developed business benefits analysis, and presented to clients’ board of directors. Managed implementation of recommended.
• Led gap analysis for ERP, warehousing, BI, planning, and financial systems for Frank’s Nursery and Crafts.
• Implemented integrated ERP, warehousing, and financials for Factory Card Outlet.
• Managed vendor selection project for Thrifty Drug Stores for ERP, warehousing, and store replenishment systems.

Elk Grove Village, IL

• Developed technology roadmap for multiple manufacturing divisions.
• Implemented system upgrades for MRP and supply chain systems.

Greater Chicago Area

• Executed a warehousing software package selection for Witte Corporation.
• Developed requirements for implementation of a retail ERP system for Sprouse.