Tom Donovan Email and Phone Number
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Tom Donovan personal email
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High-level:- Software Engineer turned Sales Engineer- 7 years in payments, 11 years in fintech, and a lifetime of curiosity-driven learning in all things fintech- Passion for solution design and leading products from idea to solution to launch- Expert on Apple Wallet & Google Wallet- www.tomd.techThe Details:At ACI Worldwide, I lead our solution consulting efforts for our consumer finance vertical, the largest in our Biller department. I work directly with our salespeople and our product teams to design solutions for many of the largest lenders, credit unions, and financial institutions in the US. As the fourth full-time employee at Walletron (since acquired by ACI Worldwide!), I was quickly promoted to Director of Implementation and personally saw to it that every one of our partners & clients enjoyed a seamless & successful implementation. I personally developed many tools to automate implementations, managed the development process of data integrations with both partners & clients, and supported the sales team by designing solutions catered towards each client's needs. Helping navigate the successful acquisition of our company by ACI Worldwide is easily the proudest moment of my career thus far. At CMC (now known as Katabat, since acquired by Finvi), I specialized in Spring, Hibernate, the Twilio API, and Test Automation through the use of the Selenium API to develop web applications and back end processes for multiple financial institution world leaders, specifically in the collections realm. I was blessed to have been chosen to be the Scrum Master of CMC's first agile product team, and in the year that followed learned first-hand how teamwork and communication in an agile setting can drive enormous success. Languages:- Java- SQL- Bash / CLI (and a proud evangelist of VIM 👨🏻💻)- PythonIn my free time my favorite hobbies are running, learning new tech, playing endless fetch with my 🐶, and traveling. ###A note for recruiters: I am uninterested in being contacted for potential roles which do not clearly name the company. Telling me up front who you're contacting me on behalf of gives you a much higher likelihood of getting my attention (and also shows you took the time to read my profile)!
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Director Of Solution InnovationAci Worldwide Jul 2024 - PresentCoral Gables, Florida, Us -
Principal Solutions ConsultantAci Worldwide Sep 2021 - Jul 2024Coral Gables, Florida, Us- Highest-selling (ARR) Solution Consultant globally at ACI in 2020, 2021, and 2023- Scaled our Walletron product to millions of end-users, helping process over $250M of bill payments from Apple Wallet & Google Wallet passes- Built & launched new product offering mobile wallet rewards certificates at 300+ locations of a nationwide retailer- Go-to expert on all-things Apple Wallet & Google Wallet related- Spoke at dozen+ conferences on topics such as payments, mobile wallet passes, & customer experience- Coded automation tools from scratch (in Java, Python, and shell-scripting) to speed up sales-related activities for many of our payments product demonstrations- 50% travel to present to executives at largest billers throughout the United States -
Sr. Solution ConsultantAci Worldwide Jan 2020 - Sep 2021Coral Gables, Florida, Us- Technical brains of the sales team, guiding prospects and clients' executives and technical leaders on how best to use ACI's suite of payments products- 'Excellence in Action' Award winner for 2020, recognizing the top-8 all-around performers in sales organization of 500+ -
Product ManagerAci Worldwide May 2019 - Jan 2020Coral Gables, Florida, Us -
Director Of ImplementationWalletron Mar 2018 - May 2019- Led implementation project (both PM + all technical aspects) for all 20 clients launched prior to being acquired by ACI Worldwide in May 2019- 25% travel to drive new business wins + on-site testing reviews with clients prior to launch- continued engineering work and touched every single inch of the product including source code, cloud architecture, networking, maintenance, internal/external configuration portals, API connectivity to clients, and end-user experience- implemented process automation for many key operational aspects of business, including JIRA for both product management and client implementation project management- key player in countless due diligence tasks driving towards successful acquisition, including deep-dive technical reviews, infosec reviews, & end-to-end product discovery with ACI's senior leadership team -
Software Developer & Sales EngineerWalletron Mar 2017 - Mar 2018- 4th FTE at company- automated substantial majority of technical implementation tasks & sped up time to create branded demos by 80% -
Sales EngineerKatabat Jul 2016 - Feb 2017Wilmington, De, UsSales Engineer @ Collections Marketing Center (prior to Katabat name change) -
Software DeveloperKatabat Jun 2013 - Jul 2016Wilmington, De, Us- Manage, enhance, maintain, and tweak features of our suite of web-based collections software- Developing in all languages / facets of our stack, including, but not limited to Java, MySQL, Bash, Hibernate, Spring, Tableau, and various other APIs- Investigate production issues, develop patches, and carefully schedule and execute patches and releases to fix any defects- Participated in international client facing meetings to determine requirements, validate features, and set up plan for automated performance testing- Led development of an automated data-driven testing framework (written in Java, using Selenium) for our web-based collections software suite to help catch any issues before they reach the client. -
Store ManagerWireless Zone - Verizon Wireless Premium Retailer Nov 2010 - Mar 2014Rocky Hill, Ct, UsSales Associate from November 2010 through January 2012. Promoted to Store Manager in February 2012, and continued to hold that position for the remainder of my time with the company.From 2011 – 2014, I developed from scratch and regularly maintained a Visual Basic program which enabled my Verizon Wireless franchise retail store to run automated financial audits on many hundreds of our store’s monthly device commission payments from Verizon Corporate, which was surprisingly not a luxury provided to us by any of our existing POS systems. I sold nearly 2,000 phones and other internet-connected mobile devices, accounting for nearly a quarter of total store profit. I also was a key player in closing deals with local businesses as high as 50+ lines
Tom Donovan Skills
Tom Donovan Education Details
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University Of DelawareManagement Information Systems -
Archmere Academy
Frequently Asked Questions about Tom Donovan
What company does Tom Donovan work for?
Tom Donovan works for Aci Worldwide
What is Tom Donovan's role at the current company?
Tom Donovan's current role is Mobile Wallet Expert, Building & Selling Software to $B Companies.
What is Tom Donovan's email address?
Tom Donovan's email address is td****@****del.edu
What is Tom Donovan's direct phone number?
Tom Donovan's direct phone number is +130258*****
What schools did Tom Donovan attend?
Tom Donovan attended University Of Delaware, Archmere Academy.
What are some of Tom Donovan's interests?
Tom Donovan has interest in Science And Technology, Disaster And Humanitarian Relief.
What skills is Tom Donovan known for?
Tom Donovan has skills like Sales, Java, Customer Service, Html, Social Networking, Management, Time Management, Retail, Customer Satisfaction, Sales Management, Team Leadership, Sql.
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