Tom Farkas Email & Phone Number

Atlantic City, New Jersey, United States

Liaison for government / local municipal clients to assist in meeting needs/goals and the utilization of products and services to meet those objectives. Delivering a better technology experience for local government.• Company to Client Liaison - cultivate and maintain long-term relationships with customers to promote products and services. • Sales & Services - responsible for ensuring clients are meeting their goals regarding the use of products and services.• Industry Expertise - Leverage industry expertise to guide customers on industry trends, best practices, and innovative ways to achieve their evolving goals.• Maximize Return of Investment - assist customers in maximizing ROI by ensuring they utilize products and services completely and efficiently and promote continuing education tools and opportunities to empower customers to be more self-sufficient.• Intradepartmental collaboration - Working along side Product Management, Sales, Professional Services and Customer Support teams to best identify common issues and their resolutions • Solution oriented Focus - facilitate prompt resolution for customer issues and concerns by gathering information, and assessing needs.• Tools/CRM:🔗 Salesforce🔗 Jira 🔗 Atlassian Confluence🔗 DataPointe🔗 Additional proprietary software

New Jersey, United States

Staffing and Account Coordinator:Subject Matter Expert in all things talent acquisitions in regard to sourcing, interviewing, negotiating pay rates, and being an overall liaison to the onboarding process, Expert level skills in account management and/or customer success management.Staffing and Account Management Competencies:🔗 Job Description Creation & Internal Job Board Management🔗 Interview Scheduling & Candidate Profile Submissions🔗 Preboarding & New Hire Onboarding Expertise🔗 Client Relationship Management Systems🔗 Vendor Management SystemsRecruiting Competencies:🔗 Applicant Tracking🔗 Strategic Sourcing🔗 Negotiation🔗 Post-Interview Feedback🔗 Social Media Networking🔗 Employee Referral ProgramsExperience with:Applicant Tracking Systems:🔗 JobDiva🔗 SalesforceVendor Management Systems:🔗 Beeline🔗 FieldGlass🔗 VectorVMS

Princeton, New Jersey

Responsible for the safe and reliable operation and the economical dispatch of generation facilities according to system and commercial requirements with the key goal of maintaining revenue growth daily in a deregulated market.

Edison, New Jersey

Annuity and Life Insurance Sales Professional - Implemented estate planning solutions for high-net-worth clients and business owners.- Placed in force $10 million of annuity contracts & $40 million of life insurance coverage as a sales professional, while working as a team leader for the top performing group from 2015 to 2019.- Account/client management – Provided top tier service for high net worth business owners to ensure wholistic planning was provided regarding financial and insurance needs for employer and employees.- Utilized client relationship management (CRM) systems to manage client contacts, sales, pipeline, digital marketing and leads.

Woodbridge, New Jersey

Team Leader in Sales, Account Acquisition/Management, and Employee Development.- Responsible for operating profit and expense management of branch, while reporting quality results directly to area managers on a monthly time frame.- Managed, trained, and mentored 100+ employees.- Acquired new business accounts by reaching main decision makers of auto body shops, independent contractor companies, and insurance and travel agencies.- Account management – relationship building & white glove service mentality.- Consistently exercised leadership, customer service, and managerial skill sets.- Operated corporate Client Relationship Management systems (Proprietary), aided customers, and ensured detailed follow-up for great customer service scores.

Newark International Airport

Colonia, New Jersey

Newark International Airport

Perth Amboy, New Jersey

Avenel, New Jersey