Technical Account Manager
Current
Jul 2023 - Present
AeroLeads people directory · profile
Tom Hutton Email & Phone Number
Technical Account Manager | Managed ICT Services | Award Winning Customer Experience
at
First Focus
1 work email found
@vocus.com.au
1 phone found area 186
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Account Manager | Managed ICT Services | Award Winning Customer Experience
Location
Wandi, Western Australia, Australia
Company size
Who is Tom Hutton? Overview
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Quick answer
Tom Hutton is listed as Technical Account Manager | Managed ICT Services | Award Winning Customer Experience at First Focus, a company with 67 employees, based in Wandi, Western Australia, Australia. AeroLeads shows a work email signal at vocus.com.au, phone signal with area code 186, and a matched LinkedIn profile for Tom Hutton.
Tom Hutton previously worked as Technical Account Manager at First Focus and Solutions Manager at Squarealpha. Tom Hutton holds Bachelor, Communications from The University Of Notre Dame Australia.
Company email context
Email format at First Focus
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{first}.{last}@vocus.com.au
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Profile bio
About Tom Hutton
I am a highly accomplished IT professional with a proven track record in Technical Account Management, Solutions Management, Project Management, Customer Insights, and Data Centre Operations. I have extensive experience in ensuring client satisfaction, building strong relationships, and delivering technical solutions to meet diverse needs. I possess exceptional communication and presentation skills and have received awards for outstanding customer service.
Listed skills include Network Security, Data Center, Autocad, Windows Server 2003, and 24 others.
Current workplace
Tom Hutton's current company
Company context helps verify the profile and gives searchers a useful next step.
First Focus
10 roles
Tom Hutton work experience
A career timeline built from the work history available for this profile.
Solutions Manager
We create People Powered Technology. SquareAlpha is devoted to driving businesses forward with innovative information technology solutions. Our mission is to be a true business partner by combining remarkable service with advanced technology and elegant solutions. We make technology work for businesses of all sizes, enabling them to achieve their.
Jul 2019 - Jul 2023
Project Manager
- Project Management - Team Leader/Coordinator - Managed Services - ConnectWise Manage and Automate development - Establishing, documenting and training in Process and Procedures - Business Development - Remote End User Support, Remote Monitoring, Server Admin
Jul 2017 - Jul 2019
Customer Insights Manager
- Responsible for the day to day management of the Customer Insights team, including recruitment, learning and development, and performance
- Responsible for ensuring high levels of team engagement and motivation including support, mentoring, team building, rewards and recognition
- Responsible for the Voice of the Customer program ensuring that all customer feedback, complaints and cancellations are reviewed, allocated and handled in a timely fashion, ensuring that all new items are responded to.
- Conduct ongoing analysis into customer feedback, highlighting issues and trends and making recommendations to the business on improvement activities
- Responsible for the creation, distribution and ongoing development of the monthly Customer Insights reports
- Meet with internal departments each month to discuss key customer insights and recommendations for improvement
Feb 2017 - Jun 2017
Data Centre Facilities Manager
* Ensure the Facility is operational and maintains 100% uptime* Provision Customer Racks ensuring fast and effective deployment* Induct Technicians and Staff onsite in accordance with Vocus Standards and Policies* Design, Implement and Maintain facility related processes and procedures for Data centre operations* Provide Capacity Management for.
Aug 2014 - Feb 2017
Data Centre Engineer
Asg Group
*Providing Operating support to mission critical hosting site*Induct Technicians and Staff onsite in accordance with Standards and Policies* Maintain facility related processes and procedures for Data centre operations* Provide Capacity Management for availability of used floor space, rack space, power usage, cooling, network and patching infrastructure.*.
Apr 2011 - Jul 2014
Service Desk Analyst
Asg Group
Provided Phone Support to a Variety of different clients for multiple Operating Systems and environments.
Aug 2010 - Apr 2011
Jun 2010 - Jul 2010
Account Executive
Evaluating opportunities, account relation and customer feedback, maintaining client relations, managing budgets, technical quoting software implementation,
Sep 2009 - Jun 2010
Service Desk Operator
Technical assistance, Resolving Client Issues Remotely and On site, Professional advice, Following escalation procedures, research and train in industry standards.
Feb 2009 - Sep 2009
Team & coworkers
Colleagues at First Focus
Other employees you can reach at firstfocus.com.au. View company contacts for 67 employees →
DL
Dustin Lindon Buenviaje
Colleague at First FocusQuezon City, National Capital Region, Philippines, Philippines
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GL
Gabriel Lima
Colleague at First FocusCordoba, Córdoba, Argentina, Argentina
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SA
Samantha Aquino, Chrp
Colleague at First FocusMetro Manila, Philippines
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SE
Sarah Elizabeth Thompson
Colleague at First FocusPenrith, New South Wales, Australia, Australia
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DM
Dany Manrique
Colleague at First FocusBrisbane City, Queensland, Australia, Australia
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AK
Abdul Kareem
Colleague at First FocusAdelaide, South Australia, Australia, Australia
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SB
Sivakumar B
Colleague at First FocusChennai, Tamil Nadu, India, India
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JR
James Rowe
Colleague at First FocusFootscray, Victoria, Australia, Australia
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CM
Connor Miers
Colleague at First FocusBrisbane City, Queensland, Australia, Australia
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BM
Bennett Mccorkell
Colleague at First FocusGreater Newcastle Area, Australia
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Dustin Lindon Buenviaje
Colleague at First FocusQuezon City, National Capital Region, Philippines, Philippines
View →
GL
Gabriel Lima
Colleague at First FocusCordoba, Córdoba, Argentina, Argentina
View →
SA
Samantha Aquino, Chrp
Colleague at First FocusMetro Manila, Philippines
View →
SE
Sarah Elizabeth Thompson
Colleague at First FocusPenrith, New South Wales, Australia, Australia
View →
DM
Dany Manrique
Colleague at First FocusBrisbane City, Queensland, Australia, Australia
View →
AK
Abdul Kareem
Colleague at First FocusAdelaide, South Australia, Australia, Australia
View →
SB
Sivakumar B
Colleague at First FocusChennai, Tamil Nadu, India, India
View →
JR
James Rowe
Colleague at First FocusFootscray, Victoria, Australia, Australia
View →
CM
Connor Miers
Colleague at First FocusBrisbane City, Queensland, Australia, Australia
View →
BM
Bennett Mccorkell
Colleague at First FocusGreater Newcastle Area, Australia
View →
3 education records
Tom Hutton education
Bachelor, Communications
Mcse, Systems Engineering
Australian Institute Of Commerce And Technology
High School
FAQ
Frequently asked questions about Tom Hutton
Quick answers generated from the profile data available on this page.
What company does Tom Hutton work for?
Tom Hutton works for First Focus.
What is Tom Hutton's role at First Focus?
Tom Hutton is listed as Technical Account Manager | Managed ICT Services | Award Winning Customer Experience at First Focus.
What is Tom Hutton's email address?
AeroLeads has found 1 work email signal at @vocus.com.au for Tom Hutton at First Focus.
What is Tom Hutton's phone number?
AeroLeads has found 1 phone signal(s) with area code 186 for Tom Hutton at First Focus.
Where is Tom Hutton based?
Tom Hutton is based in Wandi, Western Australia, Australia while working with First Focus.
What companies has Tom Hutton worked for?
Tom Hutton has worked for First Focus, Squarealpha, Code9 I.T., Vocus Communications, and Asg Group.
Who are Tom Hutton's colleagues at First Focus?
Tom Hutton's colleagues at First Focus include Dustin Lindon Buenviaje, Gabriel Lima, Samantha Aquino, Chrp, Sarah Elizabeth Thompson, and Dany Manrique.
How can I contact Tom Hutton?
You can use AeroLeads to view verified contact signals for Tom Hutton at First Focus, including work email, phone, and LinkedIn data when available.
What schools did Tom Hutton attend?
Tom Hutton holds Bachelor, Communications from The University Of Notre Dame Australia.
What skills is Tom Hutton known for?
Tom Hutton is listed with skills including Network Security, Data Center, Autocad, Windows Server 2003, Operating Systems, Citrix, Microsoft Exchange, and Cisco Technologies.
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