Tom Glanz

Tom Glanz Email and Phone Number

Senior User Experience Research Manager at Microsoft working on Windows @ Microsoft
Redmond, WA
Tom Glanz's Location
Kirkland, Washington, United States, United States
Tom Glanz's Contact Details
About Tom Glanz

I'm currently a Senior UX Research Manager at Microsoft. I lead a small and fast paced team researching the future of AI on Windows. I have end to end user research experience in games, apps, operating systems, innovative hardware, and more. I thrive in all environments and truly enjoy the challenge of meeting a new team or product, developing research goals, and then following through with actionable data to make an impact. Previously, I've worked on Microsoft internal and vendor software tools, a variety of games and game-related tech and software from AAA titles to small mobile endeavors, Microsoft HoloLens experiences and apps, and various Windows experiences and releases. In my academic life, I studied the effects of Social Media and digitally-mediated communication on society and groups from a psychological perspective I try to bring this passion and interest into my day-to-day work whenever possible. Specialties: -Qualitative, quantitative, and heuristic industry research experience and academic history.-Usability testing (I've taught dozens of colleagues onboarding to our organization through a 'Usability 101' course)-Survey editing and design - derived from a targeted course with the National Opinion Research Center at UChicago. -End-to-end product or development team relationship management and research plan management. -Metric development and validation. -Website consulting and advising. -Leadership and mentorship experience.

Tom Glanz's Current Company Details
Microsoft

Microsoft

View
Senior User Experience Research Manager at Microsoft working on Windows
Redmond, WA
Website:
microsoft.com
Employees:
10
Company phone:
0124 415 8000
Tom Glanz Work Experience Details
  • Microsoft
    Senior User Experience Research Manager
    Microsoft Feb 2022 - Present
    Redmond, Washington, Us
    I research exciting innovations for Windows having to do with new technology and customer experiences. I'm passionate about social psychology and how we all connect with each other and the world through technology. I manage a team of 2 other researchers who focus on the Windows User Experience as well.
  • Microsoft
    Senior User Experience Researcher
    Microsoft Jun 2020 - Mar 2022
    Redmond, Washington, Us
  • Microsoft
    User Experience Researcher Ii
    Microsoft Aug 2018 - Jun 2020
    Redmond, Washington, Us
  • Microsoft
    User Researcher
    Microsoft Aug 2017 - Aug 2018
    Redmond, Washington, Us
    I'm currently a User Researcher at Microsoft working on the Windows Shell with the Windows and Devices Group. I plan, design, run, and report on a variety of user experiences for the Windows Shell team, as well as coordinating with group leadership on the all-up research plan and program for current and new Windows initiatives. I thrive in all environments and truly enjoy the challenge of meeting a new team or product, developing research goals, and then following through with actionable data to make an impact.
  • Microsoft
    User Research Specialist
    Microsoft Aug 2013 - Aug 2017
    Redmond, Washington, Us
    Working on assignment at Microsoft in Redmond, Washington in all phases of user research across Windows experiences and apps.• Highlight: Working on a small team focused on emergent technologies user research, including sole product ownership, development team relationship management, team-wide resource and study scheduling responsibilities, and end-to-end user research techniques. • Design and conduct usability, attitudinal, external survey, and rapid iterative testing studies independently and in teams across a broad product line both internally (Xbox One, Microsoft Studios, Windows Experiences) and for competitive benchmarking.• Conduct quantitative, qualitative, and expert review analysis; participate in testing and verifying new data analysis software.• Author and present written and verbal reports, provide recommendations based on study results and best practices, foster relationships with development teams to drive product improvement.
  • Neighborhood Schools Program
    Technology Assistant
    Neighborhood Schools Program Oct 2012 - Jun 2013
    • Strong independent initiative work environment.• Computer lab set-up; general technology troubleshooting; teacher and student assistance.
  • Husky Marching Band Alumni Association
    Board Member
    Husky Marching Band Alumni Association Nov 2011 - Oct 2012
    The Husky Marching Band Alumni Association Board governs the non-profit that seeks to support the Husky Band students with scholarships each year. We play in a number of gigs around town and host fundraisers to raise these funds. The board positions are filled via group-wide nomination and vote.
  • University Of Washington
    Teaching Assistant
    University Of Washington Mar 2012 - Jun 2012
    Seattle, Wa, Us
    • Masters of Communication in Digital Media, Communications 529A: Foundations: Research Strategy and Business Practice.• Administered help in and out of class to students regarding assignments in SPSS and other research practices.• Graded various assignments and research projects.
  • Psychster Inc.
    Analyst
    Psychster Inc. Apr 2011 - Mar 2012
    Website and tool usability analysis through interviewing, and presentation of results through mixed media. http://psychster.com/about-us.php
  • Northwest Association For Biomedical Research
    Science Education Web Consultant
    Northwest Association For Biomedical Research Jun 2011 - Sep 2011
    Seattle, Us
    Assisted in building the current site at www.nwabr.org as well as general organizational consulting regarding the archiving of science curricula.
  • Zeeks Take & Bake Pizza Company
    Delivery Driver
    Zeeks Take & Bake Pizza Company Mar 2007 - Sep 2011
    Team working under time-constraint and pressure of accuracy. Fulfillment of correct orders and high level of customer service, as well as impeccable food handling skills.
  • Zeeks Take & Bake Pizza Company
    Commissary Supervisor
    Zeeks Take & Bake Pizza Company May 2010 - May 2011
    Taking and fulfilling orders from 9 Zeeks-owned and franchised stores when opening the commissary. Preparing dough for all stores to specific standards in short time frames and ensuring correct delivery.As a Delivery Driver
  • University Of Washington
    Research Assistant
    University Of Washington Mar 2009 - Dec 2010
    Seattle, Wa, Us
    Collaborating on research methods and hypotheses, data collection, data analysis and coding, and research presentation.Working in groups and individually to collect, code, and present research in the community. Running participants through studies including informed consent and proper debriefing.Using a galvanic skin response 'biopac' machine and related software. Using Media Lab to collect data and Microsoft Excel to code and analyze responses. Finding applicable back-research and comparing findings with meta-analysis, developing hypotheses and research questions. Reading and analyzing participants' essays to specific standards of a coding scheme.

Tom Glanz Skills

Data Analysis Research Qualitative Research Social Media Microsoft Office Higher Education Microsoft Excel Editing Powerpoint Public Speaking Teaching Leadership Event Planning Spss Statistics Microsoft Powerpoint Microsoft Word Team Management Team Building Web Design Excel Website Building

Tom Glanz Education Details

  • University Of Chicago
    University Of Chicago
    Psychology
  • University Of Washington
    University Of Washington
    Minor In Music
  • Redmond High School
    Redmond High School

Frequently Asked Questions about Tom Glanz

What company does Tom Glanz work for?

Tom Glanz works for Microsoft

What is Tom Glanz's role at the current company?

Tom Glanz's current role is Senior User Experience Research Manager at Microsoft working on Windows.

What is Tom Glanz's email address?

Tom Glanz's email address is to****@****ail.com

What schools did Tom Glanz attend?

Tom Glanz attended University Of Chicago, University Of Washington, Redmond High School.

What are some of Tom Glanz's interests?

Tom Glanz has interest in Psychology, Soccer, Digital And Social Media, Hiking, Music, Tennis.

What skills is Tom Glanz known for?

Tom Glanz has skills like Data Analysis, Research, Qualitative Research, Social Media, Microsoft Office, Higher Education, Microsoft Excel, Editing, Powerpoint, Public Speaking, Teaching, Leadership.

Who are Tom Glanz's colleagues?

Tom Glanz's colleagues are Haseeb Dogar, Lenny Wood, Nguyễn Trần Kim Ngọc, Trishala Shankar, René Höppner, Dara Minions, Hanni Hamza.

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