Change Consultant & Governance Lead- UK Government full HR & Finance Transformation- Consulting within the programme Central Change & Engagement Team- Supporting to facilitate organisational change & programme communicationsInternal Projects:- Leading Veran's Change Management Community marketing workstream- Social Committee

Veran Performance is a boutique, technology agnostic consultancy, specialising in HR and Finance Transformation.HR & Technology Analyst- Discovery phase of client's HR systems and processes, resulting in a final options paper- Global law firmJob Family Consultant - Post go-live Workday HCM support - Redesigning Workday Job Catalogue and Architecture, after assessing current state processes and systems- Global construction companyOrder to Cash (O2C) Analyst- Functional Analyst for O2C Finance workstream- Solution Design phase for an Oracle ERP Implementation and BPO Service Transformation- UK Healthcare BPO Internal Projects:- Leading Veran's Change Management Community marketing workstream- Recruitment- Social Committee

Working within the operations department of a multinational IT distribution company, tasked with processing large software and hardware orders while professionally liaising with customers to sustain existing relationships. Skills using systems such as SAP were developed in addition to Microsoft programmes.

Alongside academic studies: responsible for the general upkeep of the pub and restaurant area in the role of bar or waiting-on staff while ensuring a high level of customer satisfaction through strong communication and developed customer service skills. Assuming the supervisor role increased my levels of duty over the staff, customers and for the maintenance of the pub.

Alongside academic studies: through efficient on shift management and team leading skills, the smooth performance of the university's student union café and bar was ensured by training and guiding the staff while tracking their development in correspondence with the main manager, in addition to being involved with the regular product output. Also responsible for opens/closes, deliveries, stock counts, cash ups and health & safety.

Alongside academic studies: accountable for the lives and health & safety of all pool users as well as the general upkeep/cleanliness of the building. Huge importance on the ability to work in a team environment while maintaining concentration and up to date knowledge of rescue methods to ensure the full protection of customers in the event of a emergency. A significant level of personal well being is required for the successful execution of rescues, which was assessed monthly.