After five years of consulting, that mostly required travel, I needed a change. I left inCode Consulting and joined some of my previous co-workers who were with Strong-Bridge. The past few years have been wonderful. The work is great, my co-workers are amazing, and I get time with my family every day.✪ Practice Lead: Program ManagementDeveloped Program Management Service Offering (included internal training and customer facing sales materials), Mentored Account Executives, Hosted… Show more After five years of consulting, that mostly required travel, I needed a change. I left inCode Consulting and joined some of my previous co-workers who were with Strong-Bridge. The past few years have been wonderful. The work is great, my co-workers are amazing, and I get time with my family every day.✪ Practice Lead: Program ManagementDeveloped Program Management Service Offering (included internal training and customer facing sales materials), Mentored Account Executives, Hosted various events to develop internal talentSample of Consulting engagements:➼ Senior Portfolio Manager: Reserve Roastery for Coffee CompanyBuilt PMO Org, toolset, and processes for launching new concept stores. Portfolio Manager for new Reserve Roastery in Shanghai that included; four major oracle releases, IT Infrastructure, Mobile application (including augmented reality), multiple customer facing digital displays, six new retail systems ➼ Business Transformation Consultant for Telecommunications ProviderMigrated IT division from waterfall to agile methodology. Focus included Strategic Value, Senior Leadership Support, and Execution. Delivered fully customized JIRA and Confluence instance, including templates and end user training. Trained back end support and sustainment admins on toolset.➼ Director of Product Marketing at Telecommunications ProviderDefined and managed product roadmap to build a Quad Play Billing Platform, managed a team of employees and consultants to define roadmaps and develop comprehensive business requirements including UX design➼ Reduce Cost and Time to Market for Telecommunications ProviderCo-led CTO’s initiative to decrease cost and duration for company’s number two initiative. Interviewed multiple SVPs and VPs to generate list of changes to optimize resources and minimize excessing process overhead Show less

In 2008 inCode completed a management buyout was was independently owned. In 2010 inCode was acquired by Ericsson. I consulted in various client engagements while with inCode. Under new management, I once again lead the effort to establish service offerings for both Product Management and for Program Management.✪ Practice Lead: Program ManagementDeveloped Program Management Service Offering (included internal training and customer facing sales materials), Mentored… Show more In 2008 inCode completed a management buyout was was independently owned. In 2010 inCode was acquired by Ericsson. I consulted in various client engagements while with inCode. Under new management, I once again lead the effort to establish service offerings for both Product Management and for Program Management.✪ Practice Lead: Program ManagementDeveloped Program Management Service Offering (included internal training and customer facing sales materials), Mentored Account Executives, Hosted various events to develop internal talentSample of Consulting engagement:➼ Wireless Entrance Strategies for Telecommunications ProviderLead for a large-scale roaming project for a new wireless carrier that encompassed strategy, organizational models, and go to market plans Show less

Shortly after completing the strategy project for Verisign senior leadership, inCode Consulting was acquired by Verisign. I consulted in various client engagements while with Verisign. As a champion of Product Management and Program Management, I developed and launched company-wide Service Offering for both Product Management and for Program Management (including internal training and customer facing sales materials).✪ Practice Lead: Program ManagementDeveloped Program Management… Show more Shortly after completing the strategy project for Verisign senior leadership, inCode Consulting was acquired by Verisign. I consulted in various client engagements while with Verisign. As a champion of Product Management and Program Management, I developed and launched company-wide Service Offering for both Product Management and for Program Management (including internal training and customer facing sales materials).✪ Practice Lead: Program ManagementDeveloped Program Management Service Offering (included internal training and customer facing sales materials), Mentored Account Executives, Hosted various events to develop internal talentSample of Consulting engagement:➼ Strategy to Revitalize Push-To-Talk Market For Telecommunications ProviderCollaborated on large scale project evaluate the declining Push To Talk (PTT) service to determine the contributing factors to the decline, a financial recommendation to drive PTT or sunset, and a list if actionable initiative to drive PTT. Work included strategy, sales and churn trends through internal interviews, data analysis, customer segmentation, industry research, and team expertise Show less

After Verisign had acquired a multitude of smaller companies, they asked for direction on organizational structure and market approach for complementing products and services. This effort resulted in a proposed corporate strategy to incorporate various internal product lines into a cohesive product offering and recommended a revised internal organizational strategy.Key Achievements:✔ Developed corporate product portfolio strategy reflecting a new cohesive offering with a new value… Show more After Verisign had acquired a multitude of smaller companies, they asked for direction on organizational structure and market approach for complementing products and services. This effort resulted in a proposed corporate strategy to incorporate various internal product lines into a cohesive product offering and recommended a revised internal organizational strategy.Key Achievements:✔ Developed corporate product portfolio strategy reflecting a new cohesive offering with a new value proposition for potential customers. Client pitched offer to tier 1 wireless carrier and won multi-million dollar contract, displacing existing entrenched vendor✔ Multiple recommendations covering business unit roles and responsibilities, corporate organizational structure, and new positions (i.e. CTO). Client created an internal “One” campaign to launch the top down implementation of the new organizational strategy Show less

Working in Partnership with Maverick Consulting Group on projects for Microsoft.✪ Project Lead, Strategy project for Microsoft Dynamics division 2005 - 2006Lead an effort to evaluate existing distributor/partner feedback to drive improvements and address systemic problems. We data modeled and analyzed over 4,500 pieces of unfavorable partner feedback. The resulting executive presentation distilled and summarized root cause issues and provided actionable recommendations to initiate… Show more Working in Partnership with Maverick Consulting Group on projects for Microsoft.✪ Project Lead, Strategy project for Microsoft Dynamics division 2005 - 2006Lead an effort to evaluate existing distributor/partner feedback to drive improvements and address systemic problems. We data modeled and analyzed over 4,500 pieces of unfavorable partner feedback. The resulting executive presentation distilled and summarized root cause issues and provided actionable recommendations to initiate course corrections.Key Achievement: ✔ Simplification Project: Delivered SQL server repository, analysis reports (over 15 reports along multiple pivots), and executive presentations (summarizes key findings and analysis, and recommendations tied to anticipated results suitable as the basis for further detailed planning and implementation)✪ Senior Product Manager within Microsoft Learning division 2006Managed multiple marketing programs supporting "Learning" product line. Key Achievements:✔ Created and directed partner incentive campaigns across North America and EMEA✔ Managed integration of product line into larger Software Assurance Integration program (includes global partner campaigns)✔ Managed the integration of product line into company’s Partner University (includes partner incentive programs)✔ Launched product line to EMEA partners✔ Responsible for integration and participation in Executive Briefing Center (EBC) program Show less

✪ Senior Manager, Sales Project Management Office 2004 - 2005In this position I managed a team of 5 highly trained Project Managers and multiple contractors. I participated on program strategy teams to identify and prioritize the top company initiatives. As a PMO leader, our team collaborated with sales leadership to help identify and drive top sales programs and projects. Our team also worked to drive prioritization to secure annual capital budgets.✪ Senior Manager, Sales… Show more ✪ Senior Manager, Sales Project Management Office 2004 - 2005In this position I managed a team of 5 highly trained Project Managers and multiple contractors. I participated on program strategy teams to identify and prioritize the top company initiatives. As a PMO leader, our team collaborated with sales leadership to help identify and drive top sales programs and projects. Our team also worked to drive prioritization to secure annual capital budgets.✪ Senior Manager, Sales Operations Support 2004I was asked to lead and form a new team of operational support managers whose goal was to collaborated with sales leadership on day-to-day operational prioritization. We were able to implement multiple operational enhancements to bolster productivity within sales channels. I was able to draft and implement new methodologies and tools, and mentor direct reports to enhance skill sets and enable career development. Our team consisted of a Government Product Manager, multiple Operations Support Managers, various contract project managers, and a government contracting vendor.✪ Senior Project Manager 2002 - 2003I joined T-Mobile (at the time Voicestream) in the sales division to launch new products and services for the growing Business Sales teams. I led a team that created the first SFA (Sales Force Automation) app for a blackberry and launched and managed the government sales offering, serving and Product Manager. My biggest endeavor was working on Wireless Local Number Portability (WLNP). It was one of the biggest projects the company had attempted, and impacted most of the company. Show less

I joined the GlobalStar division of Vodafone for the opportunity to create new products and services from scratch. I was given the opportunity to develop and implement enhanced services for the newly launched Globalstar Satellite service. The entrepreneurial spirit fostered a quick paced atmosphere, while the Airtouch/Vodafone values continued to focus on quality and putting the customer first.✪ Senior Manager, Product DevelopmentOwned the creation and development of new product… Show more I joined the GlobalStar division of Vodafone for the opportunity to create new products and services from scratch. I was given the opportunity to develop and implement enhanced services for the newly launched Globalstar Satellite service. The entrepreneurial spirit fostered a quick paced atmosphere, while the Airtouch/Vodafone values continued to focus on quality and putting the customer first.✪ Senior Manager, Product DevelopmentOwned the creation and development of new product marketing division for new wireless satellite division of Vodafone. Initial products included voicemail and messaging. Overhauled roaming and long distance pricing with revised marketing collateral and web functionality. Other Key Deliverables included: Launch of phone rental program, implemented revised international long distance retail rates and wholesale cost structure, launched phone in a box product, managed company sponsorshipKey Achievements:✔ Developed and launched Voicemail and Messaging products, surpassing product penetration targets by 150% and exceeded revenue targets. Activities included; P&L ownership, vendor management, product roadmaps, product development, created collateral, drafted press releases✔ International Pricing: Created innovative web functionality to auto calculate and represent international pricing to end users. Conceived functional idea; solicited internal feedback; managed vendor to deliver of business requirements; managed and guided development and rollout of new functionality. Results included increased customer satisfaction, reduction in customer calls, and increase in web traffic✔ Other Key Deliverables include: Launched phone rental program, implemented revised international long distance retail rates and wholesale cost structure, launched phone in a box product, managed company sponsorships (BAJA 500, BAJA 2000, and IDITAROD) Show less

My career stated at CellularOne, just as wireless phone were moving from a luxury item to a mainstream commodity. Our company was owned by AT&T and Airtouch (which later became Vodafone). We were able to leverage the best from each company. The leadership, values, training, autonomy, and ability to create were unparalleled. It was one of the most amazing collections of talent ever assembled. I was so fortunate to start my career with that training foundation and opportunity to… Show more My career stated at CellularOne, just as wireless phone were moving from a luxury item to a mainstream commodity. Our company was owned by AT&T and Airtouch (which later became Vodafone). We were able to leverage the best from each company. The leadership, values, training, autonomy, and ability to create were unparalleled. It was one of the most amazing collections of talent ever assembled. I was so fortunate to start my career with that training foundation and opportunity to succeed.✪ Senior Product Line Manager (Roaming)Reorganized domestic and international roaming from core service offering to core product offering. P&L ownership for product line representing over 20% EBITDA. Directed the activities for interdepartmental teamsKey Achievements:✔ Created annual product strategy, secured C-Level level buy-in✔ Negotiated improved partner contracts✔ Managed various billing and network enhancements (includes preferred roaming lists and Over the Air Activations / Provisioning)✔ Increased net profit 400% from $30 million to $120 million in three years. Fourth year expected net profit was over $150 million✔ Managed multiple consumer focus groups to determine true market perception of product lines✔ Developed sales forecasts and quotas for specific products and services.✔ Various roaming conference speaking engagements✔ Created new collateral to support international offers Show less