Conducts training sessions and classes.Conducts field training exercises while participating/performing tasks in a simulated environment.Oversee the design of training curricula; formulate or review training outlines, and determine appropriate instructional methodologies and formats (virtual instructor led, classroom, self-directed)Participates in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees and vendors.Effectively implements training programs and field quality audit programs.Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel, Standards Department to provide operational input into the selection and operation on new equipment and development of new construction standards.Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.Develops entire training team through knowledge transfer to the individual levelEvaluate and recommend vendor programs as appropriate to meet overall training goals and objectiveFacilitate Operator Qualifications for all employees and contractors including written exams and performance evaluations.

Supervise a group of industrial technicians across the city of Philadelphia.Schedule all commercial and industrial work to keep up with demand and ensure a full efficient day of work for each technician.Oversee all commercial and industrial new business and steam and oil conversion projects.Instruct and enforce all applicable codes including NFPA 54, IFGC, and DOT 192. Work closely with union officials to ensure a safe and productive work environment.

Train and supervise natural gas field technicians.Respond to emergencies including gas leaks, carbon monoxide alarms, fires, and explosions.Communicate with local emergency personnel to facilitate protection of the public and property.Respond to, and resolve, customer issues and concerns.Oversee new business for particular areas and ensure timely installation and activation. Work with union representatives to resolve issues between union and management.Inspect new business for code violations in accordance with NFPA 54, IFGC, DOT 192.