Tomi Kouhi Email & Phone Number

Espoo, Uusimaa, Finland

- Owner and End-to-End responsible of success of sales, projects and delivered services in named customers. - Achieving Customer Revenue & Profit Target- High Quality Leadership towards Sales, Project & Service Managers and Professionals- Customer Top Management Communications & Relationship- Leadership & Supervision duties related on the Service Delivery Managers- Management of the Customer Team PerformanceEnergy, Service and Construction Industry Customers

Espoo, Southern Finland, Finland

- Leading sales for named large Fellowmind customers- Responsible of increase sales in named customers

Helsinki Area, Finland

Selling licenses, services & project to named customersBring value to my customers with trusted and long term customer relationship. Trusted advisors Manufacturing Customer segmentEnergy Customer segmentService Customer segmentA&D Customer segment

Finland

- Named large corporate customers with full responsibility of account development - Leading virtual teams - Strategic and Tactical government- Vendor partnerships- Process and Service developmentDigital customer experience, Dynamics 365, O365, Cloud Services, IoT, Analytics

To build new customer centric processes and services to serving large customers through different Innofactor’s Business Units

- Profit and loss responsibility including selling of new ICT services named customers- Responsible of service performance- Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP)

Global enterprise customer with 19 countries in scope including - Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- Partnerships

Scope included Global Enterprise customer improvement program execution in 19 countries.

Helsinki, Uusimaa, Finland

- Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP)

- Responsible of service performance and development- Process development- Cost controlling SLA & KPI Reporting- Transforming my clients services to global service centers- Incident Management

Finland

- Change Management process- Developing New Services with Business IT and Partners- Coordinating IT service contract with Neste Oil Oyj

Finland

- Monitoring the customers payments- Customers’ Pay back plans