Tomi Kouhi

Tomi Kouhi Email and Phone Number

Technology connects, people create meaning @ Fellowmind
harselaar, gelderland, netherlands
Tomi Kouhi's Location
Helsinki Metropolitan Area, Finland
Tomi Kouhi's Contact Details

Tomi Kouhi personal email

n/a
About Tomi Kouhi

With more than 20 years of experience in the ICT sector, I am a Customer Director at Fellowmind, a company that provides digital solutions for businesses. I am responsible for the end-to-end success of sales, projects, and delivered services for named customers, achieving revenue and profit targets, and ensuring high-quality leadership for my team.I have a strong understanding of what IT means for both business and IT, and I can communicate effectively between them. I have a proven track record of developing businesses both internally and with customers, looking at the big picture and applying ITIL and agile processes. I have delivered value to my customers with trusted and long-term relationships, across various industries and service domains. I am passionate about creating meaning with technology and empowering people to adopt new ways of working.

Tomi Kouhi's Current Company Details
Fellowmind

Fellowmind

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Technology connects, people create meaning
harselaar, gelderland, netherlands
Employees:
1450
Tomi Kouhi Work Experience Details
  • Fellowmind
    Customer Director
    Fellowmind Oct 2022 - Present
    Espoo, Uusimaa, Finland
    - Owner and End-to-End responsible of success of sales, projects and delivered services in named customers. - Achieving Customer Revenue & Profit Target- High Quality Leadership towards Sales, Project & Service Managers and Professionals- Customer Top Management Communications & Relationship- Leadership & Supervision duties related on the Service Delivery Managers- Management of the Customer Team PerformanceEnergy, Service and Construction Industry Customers
  • Fellowmind
    Senior Account Executive
    Fellowmind Sep 2021 - Oct 2022
    Espoo, Southern Finland, Finland
    - Leading sales for named large Fellowmind customers- Responsible of increase sales in named customers
  • Ifs
    Sales Account Executive
    Ifs Mar 2019 - Sep 2021
    Helsinki Area, Finland
    Selling licenses, services & project to named customersBring value to my customers with trusted and long term customer relationship. Trusted advisors Manufacturing Customer segmentEnergy Customer segmentService Customer segmentA&D Customer segment
  • Innofactor
    Account Executive
    Innofactor Jan 2015 - Mar 2019
    Finland
    - Named large corporate customers with full responsibility of account development - Leading virtual teams - Strategic and Tactical government- Vendor partnerships- Process and Service developmentDigital customer experience, Dynamics 365, O365, Cloud Services, IoT, Analytics
  • Innofactor
    Service Manager
    Innofactor Jun 2014 - Dec 2014
    To build new customer centric processes and services to serving large customers through different Innofactor’s Business Units
  • Atos
    Contract Manager
    Atos May 2012 - Nov 2013
    - Profit and loss responsibility including selling of new ICT services named customers- Responsible of service performance- Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP)
  • Atos
    Regional Service Delivery Manager
    Atos Oct 2011 - Apr 2012
    Global enterprise customer with 19 countries in scope including - Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- Partnerships
  • Atos
    Global Improvement Program Manager
    Atos Oct 2011 - Apr 2012
    Scope included Global Enterprise customer improvement program execution in 19 countries.
  • Atos International
    Service Deliver Manager
    Atos International May 2010 - Sep 2011
    Helsinki, Uusimaa, Finland
    - Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP)
  • Siemens
    Customer Service Manager
    Siemens Aug 2008 - May 2010
    - Responsible of service performance and development- Process development- Cost controlling SLA & KPI Reporting- Transforming my clients services to global service centers- Incident Management
  • Fortum
    Account Manager
    Fortum 2003 - 2008
    Finland
    - Change Management process- Developing New Services with Business IT and Partners- Coordinating IT service contract with Neste Oil Oyj
  • Eqonline Oyj
    Controller
    Eqonline Oyj 1999 - 2001
    Finland
    - Monitoring the customers payments- Customers’ Pay back plans

Tomi Kouhi Skills

It Service Management Itil Service Delivery It Outsourcing Change Management Service Management Outsourcing Sla It Management Project Management Vendor Management Process Improvement Data Center Incident Management It Strategy Integration Project Portfolio Management Business Process Project Delivery It Operations Software Project Management Program Management Offshoring Erp Sap Pmo Solution Architecture Customer Service Ict Process Management Key Account Management Virtual Teams Governance Help Desk Support Sales Process Development Account Management Customer Relations It Governance B2b Help Desk Business Strategy Customer Relationship Management Management Consulting Team Leadership Service Level Agreements Solution Selling Cloud Computing Business Development Sales Management Strategy Leadership

Tomi Kouhi Education Details

  • Helsinki School Of Economics / Helsingin Kauppakorkeakoulu
    Helsinki School Of Economics / Helsingin Kauppakorkeakoulu
    Information Science

Frequently Asked Questions about Tomi Kouhi

What company does Tomi Kouhi work for?

Tomi Kouhi works for Fellowmind

What is Tomi Kouhi's role at the current company?

Tomi Kouhi's current role is Technology connects, people create meaning.

What is Tomi Kouhi's email address?

Tomi Kouhi's email address is to****@****tor.com

What schools did Tomi Kouhi attend?

Tomi Kouhi attended Helsinki School Of Economics / Helsingin Kauppakorkeakoulu.

What are some of Tomi Kouhi's interests?

Tomi Kouhi has interest in Football, Skiing, Tennis, Golf, Ice Hockey, Floor Ball.

What skills is Tomi Kouhi known for?

Tomi Kouhi has skills like It Service Management, Itil, Service Delivery, It Outsourcing, Change Management, Service Management, Outsourcing, Sla, It Management, Project Management, Vendor Management, Process Improvement.

Who are Tomi Kouhi's colleagues?

Tomi Kouhi's colleagues are Mateusz Jabłoński, Igor Demjanov, Sebastian Hahnl, Ben Stassen, Samuli Kokko, Anne Aalto, Surya Bervild Gourdé.

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