Tomi Kouhi Email and Phone Number
Tomi Kouhi work email
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Tomi Kouhi personal email
With more than 20 years of experience in the ICT sector, I am a Customer Director at Fellowmind, a company that provides digital solutions for businesses. I am responsible for the end-to-end success of sales, projects, and delivered services for named customers, achieving revenue and profit targets, and ensuring high-quality leadership for my team.I have a strong understanding of what IT means for both business and IT, and I can communicate effectively between them. I have a proven track record of developing businesses both internally and with customers, looking at the big picture and applying ITIL and agile processes. I have delivered value to my customers with trusted and long-term relationships, across various industries and service domains. I am passionate about creating meaning with technology and empowering people to adopt new ways of working.
Fellowmind
View- Website:
- fellowmindcompany.com
- Employees:
- 1450
-
Customer DirectorFellowmind Oct 2022 - PresentEspoo, Uusimaa, Finland- Owner and End-to-End responsible of success of sales, projects and delivered services in named customers. - Achieving Customer Revenue & Profit Target- High Quality Leadership towards Sales, Project & Service Managers and Professionals- Customer Top Management Communications & Relationship- Leadership & Supervision duties related on the Service Delivery Managers- Management of the Customer Team PerformanceEnergy, Service and Construction Industry Customers -
Senior Account ExecutiveFellowmind Sep 2021 - Oct 2022Espoo, Southern Finland, Finland- Leading sales for named large Fellowmind customers- Responsible of increase sales in named customers -
Sales Account ExecutiveIfs Mar 2019 - Sep 2021Helsinki Area, FinlandSelling licenses, services & project to named customersBring value to my customers with trusted and long term customer relationship. Trusted advisors Manufacturing Customer segmentEnergy Customer segmentService Customer segmentA&D Customer segment -
Account ExecutiveInnofactor Jan 2015 - Mar 2019Finland- Named large corporate customers with full responsibility of account development - Leading virtual teams - Strategic and Tactical government- Vendor partnerships- Process and Service developmentDigital customer experience, Dynamics 365, O365, Cloud Services, IoT, Analytics -
Service ManagerInnofactor Jun 2014 - Dec 2014To build new customer centric processes and services to serving large customers through different Innofactor’s Business Units -
Contract ManagerAtos May 2012 - Nov 2013- Profit and loss responsibility including selling of new ICT services named customers- Responsible of service performance- Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP) -
Regional Service Delivery ManagerAtos Oct 2011 - Apr 2012Global enterprise customer with 19 countries in scope including - Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- Partnerships -
Global Improvement Program ManagerAtos Oct 2011 - Apr 2012Scope included Global Enterprise customer improvement program execution in 19 countries. -
Service Deliver ManagerAtos International May 2010 - Sep 2011Helsinki, Uusimaa, Finland- Profit and loss responsibility including selling of new ICT services- Responsible of service performance- Invoicing and cost controlling- Project management and Project Steering- Development management and service models- PartnershipsThe services provided to customers: Infrastructure (Data Center services, Network services, Helpdesk, Workstation services, consulting), Application Service (BMC, Microsoft, Oracle, SAP) -
Customer Service ManagerSiemens Aug 2008 - May 2010- Responsible of service performance and development- Process development- Cost controlling SLA & KPI Reporting- Transforming my clients services to global service centers- Incident Management -
Account ManagerFortum 2003 - 2008Finland- Change Management process- Developing New Services with Business IT and Partners- Coordinating IT service contract with Neste Oil Oyj -
ControllerEqonline Oyj 1999 - 2001Finland- Monitoring the customers payments- Customers’ Pay back plans
Tomi Kouhi Skills
Tomi Kouhi Education Details
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Helsinki School Of Economics / Helsingin KauppakorkeakouluInformation Science
Frequently Asked Questions about Tomi Kouhi
What company does Tomi Kouhi work for?
Tomi Kouhi works for Fellowmind
What is Tomi Kouhi's role at the current company?
Tomi Kouhi's current role is Technology connects, people create meaning.
What is Tomi Kouhi's email address?
Tomi Kouhi's email address is to****@****tor.com
What schools did Tomi Kouhi attend?
Tomi Kouhi attended Helsinki School Of Economics / Helsingin Kauppakorkeakoulu.
What are some of Tomi Kouhi's interests?
Tomi Kouhi has interest in Football, Skiing, Tennis, Golf, Ice Hockey, Floor Ball.
What skills is Tomi Kouhi known for?
Tomi Kouhi has skills like It Service Management, Itil, Service Delivery, It Outsourcing, Change Management, Service Management, Outsourcing, Sla, It Management, Project Management, Vendor Management, Process Improvement.
Who are Tomi Kouhi's colleagues?
Tomi Kouhi's colleagues are Mateusz Jabłoński, Igor Demjanov, Sebastian Hahnl, Ben Stassen, Samuli Kokko, Anne Aalto, Surya Bervild Gourdé.
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