Tomi Zajec Email & Phone Number

Croatia

Zagreb, Croatia

In Graphics School and School of Applied Computing Algebra, I have gained knowledge of graphic design and graphic image processing. During my studies I was awarded for graphic processing. My priority is to help companies to create their own visual identity (signatures, logos, business cards, etc...). I prepared and presented technical proposals for clients, created HTML email templates and newsletters for e-mail marketing campaigns.I have 5+ years of experience in graphic design, and I have participated in various projects. I have extensive knowledge of Adobe Creative Suite, MS Office programs, and various online collaboration tools...

Zagreb, Croatia

Zagreb

-Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance -Guidance of the users to support them in becoming more productive -Support in the development of programs to train the customer on how to properly use the products -Concession of the customers' troubles by recommendation of products, services or procedures -Evaluation of the systems' problems to recommend enhancements

Zagreb

Providing answers to clients by identifying problems, researching answers, guiding client through corrective steps.Improving system performance by identifying problems, recommending changes.

Cork City

Technical Support for Sky Network Operator

Zagreb

Contacting (over the phone and by e-mail) key customers was my primary task. I had to present them our services and benefits. When a company decided to use our services my job was to help them with adjustment to e-Invoices. I was also their technical support and I had to have good knowledge of financial and accounting programs such as 4D Wand, Pantheon, Ritam, WinTask, NaVision, Kipos, Jupiter, etc ...Some of other tasks that I worked were various project implementations, and testing of various projects.

Zagreb

I was responsible for programme installations and their updates.​I created, updated and tested databases of members of the institute. Ensured maximum efficiency of data and ensured security of database. I advised colleagues on the use of various programs, and helped with various projects.

Zagreb

I worked on the position of Senior Advisor/Higher Consultant and I was in charge of communications with corporate and residential customers. The goal was to arrange a meeting where we sell telecommunications services and packages. I advised on the selection of products (telecoms package).Also, one of the tasks was database administration of contacts, and arrangement of meetings.

Zagreb

I was in charge for the system maintenance. Solving problems for customers or organizations were my every day tasks. Sometimes I had to lead customers over the phone in order to find a solution.

Zagreb

During the summer season I worked with shipping and transportation of goods and items.I helped with removal of residential customers, companies, government officials.Sometimes I drove my colleagues to agreed positions, and had to communicate with clients regarding of protection items, where will their items be stored, and how will transportation look like.