Experienced Internal Auditor with a demonstrated history of working in the insurance industry. Skilled in KPI Implementation, Internal Audit, Risk Management, Identifying Trends, and Engaging People.
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Senior Assurance ExecutiveAxa UkEngland, United Kingdom -
Assurance AnalystAxa Uk May 2024 - PresentMiddlesbrough, England, United KingdomI specialise in Delegated Authority Conduct and Underwriting Audits in conjuntion with challenging the business through Customer Outcome Testing for AXA Retail
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Intermediary Conduct Risk Analyst (Secondment)Axa Health May 2023 - May 2024Middlesbrough, England, United KingdomEnd to end Broker and IAR oversight -
Conduct AuditorAxa Uk Aug 2020 - May 2023Middlesbrough, England, United KingdomCompleting Delegated Authority Conduct and Underwriting Audits
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Quality ExecutiveAxa Uk Oct 2018 - Jul 2020Middlesbrough, England, United KingdomTesting customer centric business controls across AXA Retail and Commercial within the 1st line Risk and Compliance team
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Quality Control AuditorAxa Uk Jul 2014 - Sep 2018Middlesbrough, England, United KingdomDesigned and implemented a number of frontline controls to reduce and minimise risk to customers
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Quality Assurance SpecialistAxa Uk May 2012 - Jun 2014Middlesbrough, England, United KingdomQuality Assurance over frontline customer interactions
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Customer Service RepresentativeAxa Uk Feb 2008 - May 2012Middlesbrough, England, United KingdomCustomer Service in Car, Home and Travel Insurance
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Customer Account ManagerBarclaycard May 2004 - Jan 2008Teesside
Tom L. Education Details
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Stockton Sixth Form CollegeBusiness/Commerce, General
Frequently Asked Questions about Tom L.
What company does Tom L. work for?
Tom L. works for Axa Uk
What is Tom L.'s role at the current company?
Tom L.'s current role is Senior Assurance Executive.
What schools did Tom L. attend?
Tom L. attended Stockton Sixth Form College.
Who are Tom L.'s colleagues?
Tom L.'s colleagues are Mike Bullen, Lauren Nixon, Steph Banyard, Kyle Reed, Stessy Vicente, Finlay Walker, Anna Stanton.
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