Front Desk Receptionist
Bogota, New Jersey, United States
- Collaborated with coworkers in order to create a process where no information is lost in transition betweendepartments and every task completed on time.
- Assisted customers with questions, problems and complaints in person and via telephone.
- Took leadership role and managed/redesigned the store layout/sales prices in order to increase purchases.
- Listened to customers’ needs and increased my knowledge of all products in order to give the best andprecise service possibly. Either through knowing the proper equipment or supplies needed.
- Responded to customer concerns with friendly and knowledgeable service creating a relationship thatwould make the client want to return.
- Made suggestions and recommendations for switching the POS system to a newer more user-friendlyversion, which increased speed of transactions and eliminating problems caused by the old system.