Tommy Pang Email & Phone Number

Vancouver, Canada Area

✓ Exploratory testing client projects and requests on different channels (desktop, mobile web, and mobile app), working extensively with API changes (utilizing SwaggerUI and Postman)✓ Performing testing of iOS and Android mobile app deployments, using Xcode, Android Studio, andvarious physical mobile devices to ensure quality in app releases to internal environments andcustomers✓ Leading QA efforts in project teams to ensure quality of client customization requests, communicating with development leads, business analysts, clients, developers and other QA team members in an agile environment✓ Providing QA estimates for client requests✓ Working with the technical team lead to identify improvement areas for the team✓ Utilizing Katalon Studio to script out smoke level testing for project verification✓ Performing testing on the voice banking channel with Amazon Alexa through the developer console and simulator✓ Coordinating with external clients for daily updates on project progress✓ Contracted services from April, 2017 to April, 2018

Vancouver, Canada Area

✓ Translated functional test cases into PHP FIT (Framework for Integrated Test) scripts, debuggedtest drivers and maintained scripts when errors arise✓ Collaboratively and independently managed daily (emergency), and monthly (UAT/Production)releases for web-based systems (e.g. cargo inspection, loss claim, vessel VEF, and vessel vetting)within an agile environment; acted as the Release Manager to bring the release to completion✓ Led legacy releases for cargo transportation and vessel monitoring systems; acted as the ProductOwner for these systems✓ Coordinated QA efforts with the offshore development team from India✓ Participated in QA interviews to determine the best candidates for job openings✓ Implemented tools (e.g. data retrieval/manipulation, systems access portal, and version tracker) toassist and automate QA process✓ Analyzed and investigated root cause for problems found during functional testing✓ Designed and implemented WebTest Canoo scripts for web services testing; compiled SoapUI testscripts for regression testing

Vancouver, Canada Area

✓ Leveraged .NET 3.0 technologies such as WPF (Ribbon interface) and WCF (content collaboration),and relied on the RDL specification used by MS SQL Server’s Reporting Services to develop astandalone reporting software✓ Collaborated with product managers and developers in understanding requirements, providingestimates and passing/failing sprint stories in an agile environment starting with a version onerelease✓ Designed and executed test plans, conducted automated tests that include inspecting anddebugging C# code, authored the UI automation test driver, and created XML test scripts as inputfor test drivers✓ Identified and reported over 720 bugs and feature requests, including help in investigatingcustomer problems

Vancouver, Canada Area

✓ Developed SDK and web services test automation against the J2EE platform✓ Participated in the agile development for major releases, back-ported changes to previous releases,collaborated with team members on implementation design, and maintained unit-tests to ensurecontinuation of software quality✓ Worked with QA to investigate and fix (over 100) issues of various severity

Vancouver, Canada Area

✓ Reviewed functional specifications and user documentations in order to create test cases thatensure requirements are transferred to the product✓ Conducted manual and automated (SilkTest, Silk Performer) tests in beta, system, and regressionphases on various platforms✓ Identified over 185 bugs and verified/failed over 200 defects