Sungbok Lee Email & Phone Number

Toronto, Ontario, Canada

✔️ Exceeded daily targets for closing/reporting various types of cases via different channels (BAU, UTR, Fraud, Production Order, Western Union, Extreme cases, etc.), demonstrating a proactive approach to mitigating AML risks and ensuring compliance with regulatory deadlines.✔️ Conducted risk-based investigations of suspicious activities, utilizing red flag indicators and client data (including KYC information and account activities) to make informed decisions on whether to close cases or report them to FINTRAC, thereby contributing to effective AML risk management.✔️ Collaborated on projects to analyze new alerts and assess their effectiveness in identifying potential AML risks. Utilized client data, including KYC information and account activities, to evaluate alert performance and provided feedback to enhance the Bank's AML monitoring capabilities.✔️ Participated in projects focused on analyzing new alerts, providing valuable insights into their effectiveness in detecting potential AML risks. Collaborated with team members to evaluate alert performance and recommended adjustments to enhance the bank's AML monitoring capabilities and ensure compliance with regulatory standards.✔️ Communicated with branches and other departments to obtain necessary information for case completion, emphasizing the importance of collaboration and information-sharing in achieving compliance objectives. Provided guidance on updating Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) as needed to maintain compliance with regulatory requirements.✔️ Reviewed reports submitted by new team members, providing constructive feedback to support their professional development and ensure adherence to quality standards in compliance-related tasks.✔️ Promptly raised tickets and notified management of any IT issues affecting compliance operations, highlighting a proactive approach to problem-solving and ensuring uninterrupted workflow.

Toronto, Canada Area

Monitored personal and commercial transactions meticulously to detect indicators of potential money laundering activities, ensuring compliance with regulatory standards and internal policies governing financial crime prevention.✔️ Identified and reported over $3 million in suspicious transactions, demonstrating keen attention to detail and a proactive approach to mitigating financial crime risks.✔️ Exceeded daily targets for closing and reporting cases, maintaining an accuracy level above 95% while conducting thorough due diligence reviews in a timely manner to ensure compliance with regulatory requirements.✔️ Conducted comprehensive reviews and analysis of suspicious activities, leveraging investigative skills to make informed decisions on whether to escalate cases to management or grant exemptions based on thorough examination.✔️ Engaged in effective communication with overseas branches and departments, obtaining detailed client information to support decision-making processes and enhance the effectiveness of compliance measures.✔️ Surpassed daily targets for case analysis, actively supporting the AML team in completing case files and contributing to overall team efficiency and productivity.✔️ Participated in testing initiatives for new system features, including the consolidation of relevant cases and the transition to new databases, providing valuable feedback to optimize reporting procedures and ensure timely submissions to regulatory authorities.✔️ Completed daily name screening data, meticulously identifying existing and potential clients with past suspicious banking activities and promptly reporting findings in accordance with regulatory requirements.

Toronto, Canada Area

Processed incoming Oaken and Home Trust Broker applications for various financial products (GIC, RSP, TFSA, RIF) on SAP, adhering to company's standard procedures and practices to ensure compliance with regulatory requirements.✔️ Consistently exceeded daily processing targets by 40%, effectively vetting and processing incoming applications while providing guidance and support to new and existing staff members, including organizing transfer-in follow-ups and executing outbound calls.✔️ Reported new clients to corporate compliance based on risk assessments determined by TransUnion reports, conducting interviews for politically exposed persons (PEP) clients to enhance due diligence measures and mitigate compliance risks.✔️ Proactively identified and investigated issues related to clients' status or applications during initial contact, promptly resolving inquiries and concerns through inbound and outbound calls to clients and brokers, thereby ensuring timely resolution of “Not-In-Good-Order” applications.✔️ Initiated incoming and outgoing transfer requests for clients with various financial institutions, maintaining regular follow-ups to monitor progress and address any delays, thus facilitating smooth transaction processing and enhancing customer satisfaction.✔️ Participated in testing initiatives for new features on SAP, evaluating functionality enhancements for Oaken applications, Oaken savings accounts, bulk payments, and Salesforce implementation for Oaken online submissions, contributing to seamless transitions and improved operational efficiency.