Enterprise Product Management and Agile Coach responsible for Business and Engineering Standards and Scaled Agile Organizational Transformation. Experienced Scrum Master, Product Owner and Project Manager (PMP), with a focus on coaching large and complex organizations through Product Creation/Management and by strengthening strategic partnerships between engineering, business and clients. Experienced in building partnerships with existing technology silos to build cross functional teams and acting as an agent of change to implement policy/mindset shifts within an organization. Well versed in Mobile Platform Implementation, BI, Reporting, Infrastructure, CRM, Security and Cloud Migration Programs. Background in technical services, mobile app frameworks, policy audit and implementation of support processes for new product/client launches. Experienced in talent acquisition; workforce management, skill, milestone and deliverables tracking in large team settings.
-
Sr It Project Manager / Enterprise Agile CoachNissan Motor Corporation Jun 2017 - Jan 2022•Developed and Support Enterprise Agile Transformation Strategies and Execution in alignment with organizational goals•Developed Executive Governance Policies to support and foster Agile Transformation organizational changes•Embed with Delivery Teams to effectively assess opportunities in Product Management and Engineering Practices•Designed and Facilitated Agile Training, Boot Camps for Business, IT, Executives and Scrum Teams•Managed Business Process Improvement Projects to strengthen client organization policies and minimize waste -
Senior Information Technology Program Manager / Agile CoachQualifacts Jun 2016 - May 2017•Managed Healthcare Product Enhancement Initiatives (eMAR, Meaning Use CQI, Mobile platform conversion)•Served as Product Owner and Scrum Master Coach and Training Lead to support Agile Transformation Initiatives•Managed Executive Governance group to drive effective prioritization, ensure alignment with product roadmap(s)•Administered and Supported Key Engineering practices and Work Management Tools with a focus on Leadership visibility •Mentored Product Management and Implementation groups to improve focus on client value -
Senior Scrum Master - Senior Project ManagerAsurion Apr 2012 - Jun 2016•Managed Enterprise Data Management/ Architecture Program Initiatives, Milestones and Budget using Agile methodology •Managed Enterprise Architectural project teams for Cloud Migration Strategies and Master Data Management•Lead mixed role engineering and business teams through each step in the software development lifecycle•Partnered with leadership to establish Product Roadmaps for Big Data, Cloud Migration, Customer 360•Facilitated and supported organizational change to Product Ownership -
Technical Operations ManagerComdata May 2009 - Apr 2012Brentwood, Tn•Managed mixed role, multi-location team of Direct Report Account Executives, Technical Analysts and Implementations Staff•Developed and Maintained Standards for reporting, reconciliation policy, fulfillment processes and support •Worked with Sales, IT, Operations and Accounting Business Units to properly position and utilize Comdata's suite of products •Coordinated and Lead multiple cross-sales and cross-departmental projects simultaneously as project manager•Produced Project/Process Documentation and served as SME for senior leadership initiatives in motion•Supported and served as Technical Lead on multiple cross-departmental projects simultaneously •Produced Project/Process Documentation and served as SME for senior leadership initiatives in motion -
Senior Technical Relations Analyst /Etl DeveloperComdata Dec 2005 - May 2009Brentwood, Tn•Facilitated PCI compliant connectivity, Reporting and Maintenance support for Payroll and Expense Solutions (ETL, FTP, API)•Developed custom SQL Packages for financial/maintenance reporting and maintenance solutions for large accounts •Managed internal financial processes and reporting based on SAS 70 / ISO 9000 compliance standards•Leveraged interpersonal skills to function as technical liaison between internal business units and/or customers•Managed internal financial processes and reporting based on SAS 70 / ISO 9000 compliance standards•Leveraged interpersonal skills to function as technical liaison between internal business units and/or customers
-
L2 Policy And Procedures AuditorDell Jun 2000 - Dec 2005Nashville, Tn•Managed team performance, applying mentoring and training based on key performance indicators•Managed escalated technical issues and executed ad hoc policy audits providing immediate feedback •Developed, Maintained and Improved Dell policy and procedures relating to data security, customer experience and disclosure of intellectual property •Developed Queries and Reported on trends in key statistics to improve policy adherence •Provided technical onsite contractor support guidance on Dell Business HW/SW replacements and installs•Assessed statistical performance and effectiveness of Onsite customer support
Frequently Asked Questions about Tommy Smith
What is Tommy Smith's role at the current company?
Tommy Smith's current role is Senior Program Manager, Agile, Transformational and Leadership Coaching Programs.
Not the Tommy Smith you were looking for?
-
Tommy Smith
Greater Sacramento2tti-tech.com, icu-techinc.com -
Tommy Smith
Knoxville, Tn5ornlfcu.com, dell.com, ackermannpr.com, yahoo.com, avertium.com4 +186558XXXXX
-
Tommy Smith
United States -
5adistrategies.com, gmail.com, healthsouth.com, mindstreamanalytics.com, mindstreamanalytics.com -
1smithprousa.com1 +141223XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial