Tom Nosal Email & Phone Number

Greater Chicago Area

• Provide ongoing job transition support to outplaced individuals on a regular basis, via phone, email, and virtual technology. • Work with professionals in transition to create a job search strategy that maximizes their potential to land the best possible job. • Analyze, develop and deliver strategies on career options, target markets, social media optimization, interviewing skills, and etiquette techniques. • Prepare job seekers for video interviewing, personal assessments, job offer negotiation, as well as personalized marketing plans. • Review resume content and suggests improvements until resume is finalized and client is satisfied with their job search document. • Work with clients on the creation and/or improvement of their online presence by reviewing their social media and LinkedIn content. Advises not only on online content but also on usability and privacy issues.

• Scaling Up provides professional coaching services to businesses and individuals on a one-on-one basis or through a group format.• Provide advice and coaching on all aspects of the job search process. • Provide management coaching to new managers and business coaching to small business owners.• Develop and deliver presentations to business and community organizations.Authored and published the book "Scaling Up Your Job Search. Three Strategic Steps to Landing Your Ideal Job."New Manager Coaching & TrainingBusiness CoachingLife CoachingCareer Coaching

Provided remote technical support to customers and sales staff on Rockwell International industrial automation products.

Provide leadership and coaching to the volunteer Executive Committees of six clubs totaling 100 members within the Toastmasters educational program of Area 53

Independent Sales Representative. Representing products for Health, Life and Supplemental Insurance. Business-to-business sales of Mobile Internet products. Business-to-business sales of outdoor lighted signs.

• Directed the activities of service managers, project managers and field service engineers located throughout the U.S. • Orchestrated the reorganization of a national service force to improve service efficiencies and profits.• Successfully led teams through several company mergers, sales, and reductions in force• Maintained 30% profit margin on service work by streamlining procedures and controlling costs.• Coached and mentored team members on developing customer interaction skills. Employees were consistently recognized by senior staff for customer service excellence.• Increased customer service revenues by 41% by developing new service offerings and restructuring service pricing. • Managed projects ranging from single systems to a 250+ system network under strict time guidelines which included managing customer employees and sub-contractors.• Reduced yearly expenses by $100k through workforce optimization and negotiating new contracts with sub-contractors.

Managed field service operations for Midwest region. Point of escalation for all customer issues. Managed internal field staff and provided operational guidance to distributor network.

• Managed Field Engineering staff that provided on-site and remote technical services to end-user customers and distribution network staff.• Created specialized training that increased field service efficiency by 25%.

Bachelor Of Science, Business Administration

Electronics Technology